Audi Hoffman Estates

Quick and Easy My wife was looking for a new A5 Sportsback. Eddie Duranovic was very helpful in finding the car with the options we were looking for. His overall kno My wife was looking for a new A5 Sportsback. Eddie Duranovic was very helpful in finding the car with the options we were looking for. His overall knowledge about the vehicle, different options and the technology that Audi offers was impressive. They offered us a fair price, the next day we closed the deal and my wife drove home in her new Audi! More

Service I brought my A6 in for routine service, but it was the service that I received that stoodout. While waiting for my car, I thought of something else I I brought my A6 in for routine service, but it was the service that I received that stoodout. While waiting for my car, I thought of something else I wanted checked on the car. This actually happened twice, and each time my concern was accepted and addressed with any sign of being annoying. More

Tire change The service consultant Mike Torelli , Eric Defort were outstanding . They explained to me everything and the process was so fast and pleasant. The wh The service consultant Mike Torelli , Eric Defort were outstanding . They explained to me everything and the process was so fast and pleasant. The whole process was so transparent. More

Rick was super freindly and attentive to my concerns. My visit was very nice. Honestly, a lot of people don't give it much thought, but your facility was very clean. Whomever your cleaning crew is, it m My visit was very nice. Honestly, a lot of people don't give it much thought, but your facility was very clean. Whomever your cleaning crew is, it made my service visit that much more enjoyable!!! Great staff that you have over there and will only come back to Audi of Hoffman Estates. Thank you, Serge More

New Car I recently purchased a new vehicle from this dealer. I received excellent customer service from our salesman Mike. He was great throughout the whole p I recently purchased a new vehicle from this dealer. I received excellent customer service from our salesman Mike. He was great throughout the whole process. Would recommend you go see him if you are looking for a new or used Audi. Overall everyone we met there was nice and knowledgeable. I will be back to service the vehicle there. More

New Car Shopping Beautiful and clean dealership and Mike was very nice to work with. He was very flexible with what we were looking to accomplish and was able to put Beautiful and clean dealership and Mike was very nice to work with. He was very flexible with what we were looking to accomplish and was able to put us in the vehicle that best suit our needs and budget. More

Check engine light Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was super quick and friendly More

Service was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again More

Patience and understanding First time we met Carlo, he impressed us with his friendliness and knowledge of the car. Even when we told him that we're not ready to buy yet, he pro First time we met Carlo, he impressed us with his friendliness and knowledge of the car. Even when we told him that we're not ready to buy yet, he proudly showed us the beautiful Q5 we were eyeing. He even demonstrated some of the cool features of the car, and we fell in love. However, after seeing the tag price, my heart sunk and decided that maybe, this is not the car for us. We went shopping for other cars and was about ready to purchase a Land Rover, but we decided to look one more time to Q5 or at least tell Carlo of our decision. As usual, Carlo was very accommodating, gave us a quote that was still unaffordable. So we went home pretty much decided to buy the Land Rover. Carlo shook my hand and said to let him know if we change our mind. Well, I didn't, but my husband did. After a long argument, I called Carlo, who instead of gloating, sounded very happy & excited. His patience and understanding really impressed us. He happily answered all our questions ( stupid questions as well ) His enthusiasm was contagious and in spite of my monetary worries, I couldn't help but feel excited too. Love you Carlo. Thanks for making us feel special. More

Nice Staff, Good Communications Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provid Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provide good service. More