Audi Hoffman Estates

Excellent customer service as always! Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to servi Every experience I have had at this dealership has been fantastic. I have now bought 2 Audi Q7's over the past several years, and from sales to service I have always had a very positive experience...very attentive staff at all levels! More

Best service anywhere. I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done on t I had my car detailed and leather cleaned. My car was spotless when I came back to pick it up. Eric followed through on all the work being done on the car. Eric always meets me when I come in to the dealership with a smile and and greeting. This is my 5th car from this dealership and wouldn't shop anywhere else. Thank you for your quality staff. Also, thank you the young man who detailed my car. Those men on the shop are fabulous! More

Fantastic experience I just purchased Audi Audi from Hoffman estates Audi. The salesman who assisted me was Carlo Gilli. Carlo helped me on the phone and by email to ke I just purchased Audi Audi from Hoffman estates Audi. The salesman who assisted me was Carlo Gilli. Carlo helped me on the phone and by email to keep me informed. When I saw what I wanted I promptly called him and purchased the car. Carlo was very courteous, professional and knowledgeable and was able to answer all my questions. I would definitely recommend this dealership and Carlo to anyone who is considering making an Audi purchase . Carlo as well as all the staff went out of their way to accommodate me . Even to the point of driving home my daughters car so we could travel together home in my new Audi convertible! This is definitely a high-class professional operation and I would highly recommend them .. More

Recent Q7 Purchase Our experience at Audi Hoffman Estates has always been stellar. That is why we come back time and time again for not only on-going service, but when Our experience at Audi Hoffman Estates has always been stellar. That is why we come back time and time again for not only on-going service, but when we purchase cars. We recently purchased a 2017 Q7 - amazing vehicle! Working with the tag team of Mike Macedon and Dean Turner was a complete delight! They were very thorough; they handled all the tedious details so that our pick-up was seamless and the varying degrees of other details as far as any related paperwork was handled without any complications. Wonderful!! Keep up the great work! More

Tire service Mike Torelli is the best service representative that I have work with ever since I brought the car (Audi A8) from the dealership. He even helps me out Mike Torelli is the best service representative that I have work with ever since I brought the car (Audi A8) from the dealership. He even helps me out on his off day. More

Exterior and interior new car treatment. As usual, the people at Audi have my best interest at heart. I was treated well and given a courtesy car while mine was in service. As usual, the people at Audi have my best interest at heart. I was treated well and given a courtesy car while mine was in service. More

Purchase Bob was very helpful and patient with me sbout purchasing the Q5. Didn't bother me till I decided to purchase, just checked in with us with some addi Bob was very helpful and patient with me sbout purchasing the Q5. Didn't bother me till I decided to purchase, just checked in with us with some additional info on the SUV!! No. Pressure!! Test drive was perfect!! Fair trade in and additional service plan after manufacturers warranty is up!! He is happy to answer my questions when ever we call!! Very pleased with our experience!! More

Excellent service department I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent s I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent shape and the work has been done correctly the first time. More

Great Service, Great people We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeabl We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeable associates. Rick is the best! I asked the day before my appointment asking if my loaner could be a Q3 or 5 and Rick made that happen! More

Prompt excellent service Was greeted immediately by a porter, who walked me into service area to introduce me to Ted McConnell, who was my Service Rep. Ted had all informatio Was greeted immediately by a porter, who walked me into service area to introduce me to Ted McConnell, who was my Service Rep. Ted had all information on what needed to be done and we discussed another issue. He provided me a loaner and called me with an estimate on a minor replacement, then again when vehicle was ready. One of the reasons I purchased at Hoffman Estates Audi was due to their excellent service, would highly recommend. More