Audi Hoffman Estates

Excellent Mike is excellent to work with. He's very pleasant and on top of the service concerns and questions.. Also extremely easy to communicate with. Mike is excellent to work with. He's very pleasant and on top of the service concerns and questions.. Also extremely easy to communicate with. More

Q5 service Excellent service and Mike is the best. I would not buy any other car than an Audi and Mike made sure I had ride to my office and the car was deliver Excellent service and Mike is the best. I would not buy any other car than an Audi and Mike made sure I had ride to my office and the car was delivered which was convenient for my schedule. I am grateful. More

Needed a new car to suit back issues. Your Audi was rated well so we came in for a test drive to see if the seats would help an on going back issue. Greg suggested a crossover vehicle, so Your Audi was rated well so we came in for a test drive to see if the seats would help an on going back issue. Greg suggested a crossover vehicle, so I test drove the Q3. It was a lovely car and suited my needs well. Greg was easy going and informative. He answered all questions with expertise and personal experience. Buying this car was an comfortable experience, and I am very happy with this selection. More

Service Very efficient. Knew what was to be done. Work completed very quickly. Mike took ownership of my service needs. What more could I ask for? Very efficient. Knew what was to be done. Work completed very quickly. Mike took ownership of my service needs. What more could I ask for? More

Very Good experience Knowledgeable, nice, fast and efficient. Willing to listen and work with you. Gave better options than another Audi dealership. Explained all the f Knowledgeable, nice, fast and efficient. Willing to listen and work with you. Gave better options than another Audi dealership. Explained all the features with patience. Invited us to come back for additional explanations of features to make sure we can max the capabilities More

Routine service and tire check Exemplary, as usual!! Andy even helped on Friday night to make sure I felt fine!! Tire pressure sensor ended up being just fine. Thank you all. Exemplary, as usual!! Andy even helped on Friday night to make sure I felt fine!! Tire pressure sensor ended up being just fine. Thank you all. More

Brake pad sensor I brought my car in for service for my brake pad light and the service department is fantastic. From the drop off to work to the pickup the service d I brought my car in for service for my brake pad light and the service department is fantastic. From the drop off to work to the pickup the service department is very friendly and helpful. More

Very Professional and Welcoming Upon entering the service area, I was immediately greeted and helped. The fact that I did not have an appointment was not a problem. As soon as the te Upon entering the service area, I was immediately greeted and helped. The fact that I did not have an appointment was not a problem. As soon as the tech made a diagnosis of my issue, I was informed of it and estimate of the wait time was given. The waiting area was comfortable and stocked with fresh coffee. More

Perfect Great loaner. Service was done fast. They pulled up my car right away and I was on my way. Free Wifi during the little wait time, I can't think of Great loaner. Service was done fast. They pulled up my car right away and I was on my way. Free Wifi during the little wait time, I can't think of a single way to improve. Well, maybe take a little longer so I could zip around in the brand new A6. More

Easy in and out, outstanding service I scheduled service and a loaner on the phone with my service adviser. When I arrived, 15 minutes early, the check in process went very smoothly, and I scheduled service and a loaner on the phone with my service adviser. When I arrived, 15 minutes early, the check in process went very smoothly, and my loner was sitting waiting for me. The car was ready as promised, and the loaner return and pick up process was just as easy. The service adviser reviewed all the paperwork, and I was on my way. Everything on the car is running great. More