Audi Hoffman Estates

A great expirience. It has always been a great experience dealing with Eric in the service department..Eric has been nothing less than courteous, friendly and prompt. He It has always been a great experience dealing with Eric in the service department..Eric has been nothing less than courteous, friendly and prompt. He is always up front explaining the problem and time it would take to take care of it. More

Excellent buyiong experience! Went to look at an A6 and some A4's. Found quite a large selection of nice cars. The whole process was smooth and efficient. No pressure was made o Went to look at an A6 and some A4's. Found quite a large selection of nice cars. The whole process was smooth and efficient. No pressure was made on the buying process at all. Very happy with the A4 we bought and couldn't be happier! I would highly recommend them! More

Nice car, fair price We found this car on Auto Trader and thought it was worth a trip from Milwaukee to look at. It was in very good shape, very clean. We felt our salesma We found this car on Auto Trader and thought it was worth a trip from Milwaukee to look at. It was in very good shape, very clean. We felt our salesman, Necko Civic, was straightforward and honest. The dealership itself had a nice feel to it. I bought the car. The whole experience was handled quickly and efficiently. More

Best experience at a dealership Carlo is a magician! I gave him the task of finding me a USED A4, black on black, manual. He calls me back BARELY a week later with new inventory that Carlo is a magician! I gave him the task of finding me a USED A4, black on black, manual. He calls me back BARELY a week later with new inventory that hasn't even hit the lot yet. This gentleman manages to find me a BRAND NEW A4 fitting all my criteria. I told him new was out of my price range, but he asked if I still wanted to test drive it for a feel, as I only test drove the available automatics at the time. After the test drive, he didn't really ask me the usual salesman lines. There was no salesman pressure. I buy cars literally every 1-2 years (my fiancee disapproves of my car addictions) and I can tell the difference in people who are just wanting to make a sale and people who are genuinely interested in making people happy. Carlo genuinely was happy that we were happy. (I also work with people for a living at a hospital so I'd like to think I have a good read). Carlo and the sales manager Gary got me into a brand new car, less than what I was budgeting to pay for the used cars I calculated out. It was pretty ridiculous in a good way. They definitely earned my future business with Audi as well as my referrals and I look forward to working with them in the future!! More

Seamless Sevice from begining to end I visited several Chicagoland Audi dealerships In searching for a new Audi I found the staff at Audi Hoffman Estates to be the best! Necko Civic was k I visited several Chicagoland Audi dealerships In searching for a new Audi I found the staff at Audi Hoffman Estates to be the best! Necko Civic was knowledgable and thorough. He gave me many options to get started with my lease and Kevin Jones was exceptional at working with me to get me the fairest price. Necko also took me through setting up everything electronic and how to use each feature in my new car. They also went above and beyond in my search for the corrrect car and there was no limit to finding the right car for me and bringing it to the dealership. After we came to an agreement I was out on the road with my new car in 30 minutes! The whole process took under 2 hours, which if your time is valuable- Necko and Kevin are the people I have confidence in to get the deal done at the right price and not go through the typical car sales cliches. More

Pleasant Experiance I recently purchased a preowned A5 from Hoffman Estates Audi and enjoyed the experience. I learned about the car online. I contacted the dealershi I recently purchased a preowned A5 from Hoffman Estates Audi and enjoyed the experience. I learned about the car online. I contacted the dealership and arranged to come into see the car. The salesman (Necko) was responsive on the phone while setting up an appointment to come see the car. When I arrived at the dealership, Necko and the car were waiting for me. The car had all of the features it advertised. The salesman came along for the test-drive and offered a unique perspective. He took us down a winding road and pointed out a few performance features to which I was unfamiliar. Upon arriving back at the dealership we talked numbers. The dealership offered me a fair price and took my deposit. A few days later I returned to pick up the car. Necko stayed after closing to give me a full tutorial on the car. He offered me his cell phone number and assured me if I needed any further assistance or had any unanswered questions I could call anytime. More

They are on the top Very professional team and they know what mean customer service, the team is on the top of my list, I will recommend all the time Very professional team and they know what mean customer service, the team is on the top of my list, I will recommend all the time More

Best experience ever The second I walked into the dealership I got Nothing but the best service. Nicko helped me throughout the entire process. I never felt pressured like The second I walked into the dealership I got Nothing but the best service. Nicko helped me throughout the entire process. I never felt pressured like most salesmen made me feel before. He took his time to understand what my needs are and made sure he fulfilled them. Gary Jones in finance helped us out so much and took every second to make sure we walk out Happy out of the dealership. I can not express How satisfied we are and How much I'm in love with our new Q7. Yes the car makes us Happy, but without them two it would of not been as pleasant. Thank you both so very much, and I knowing that we can turn to you guys for any of our car needs makes life so much easier. More

happy new audi owner Greg was great. Liked finance mgr as well. Good coffee/cookies. Showroom is clean. The free car wash option is a very nice touch as well. Greg was great. Liked finance mgr as well. Good coffee/cookies. Showroom is clean. The free car wash option is a very nice touch as well. More