Audi Hoffman Estates

New wtaer pump My A5 had a coolant leak and Rick did a very professional job of diagnosing the problem, getting me a loaner and finsihing the repair sooner than prom My A5 had a coolant leak and Rick did a very professional job of diagnosing the problem, getting me a loaner and finsihing the repair sooner than promised. More

Always an Exceptional Experience I have been dealing with the folks at Hoffman Estates Audi (Formerly Schaumburg Audi) for almost 10 years since I bought my 2004 Audi A4. The car has I have been dealing with the folks at Hoffman Estates Audi (Formerly Schaumburg Audi) for almost 10 years since I bought my 2004 Audi A4. The car has been wonderful, but the reason I continue to go there is because of the excellent service department. The service consultants are always very courteous, attentive to my reason for being there, and prompt to take care of me. Eric is a pleasure to deal with. The quality of the work by their technicians is always top-notch. I don't know of another dealer that I would consider taking my car to for service. More

New Audi Q7 Love this dealership! Necko is always very friendly and helpful. He got us a great deal on a new Q7. We will forever be Audi customers! Thank you! Love this dealership! Necko is always very friendly and helpful. He got us a great deal on a new Q7. We will forever be Audi customers! Thank you! More

Service Review Mike Torelli is the guy to see here for your service advisor . He is always professional and courteous. He goes above and beyond to make your experi Mike Torelli is the guy to see here for your service advisor . He is always professional and courteous. He goes above and beyond to make your experience with the dealership a positive one . Highly recommend!! More

I am a Very Satisfied customer of Audi Hoffman Estates !! I have been a very satisfied customer of Audi Hoffman Estates ( prior Schaumburg Audi) since 1993 ! I I just purchased my 3rd S4 Sports Sedan, my 22nd I have been a very satisfied customer of Audi Hoffman Estates ( prior Schaumburg Audi) since 1993 ! I I just purchased my 3rd S4 Sports Sedan, my 22nd Audi ! I have enjoyed top level customer service in All Departments of this Dealership, sales , service and outstanding detail services . I have not washed a car since 1993 ! very spoiled with such excellent personalized care .Luke, Anthony, Michael, Eric & Scott take very good care of my vehicles in their outstanding Service Department. I have recommended my Audi Dealer to friends, associates and family members for years ! many of them have turned into loyal repeat customers too . The Hall Family has made a substantial commitment to the Audi Brand and to The Village of Hoffman Estates with the recent completion of their new state of the art facility. More

Outstanding Experience I have never owned an Audi, but wanted to return to a stick shift. Sticks are few and far between, but the A4 appeared to be the right size. Necko C I have never owned an Audi, but wanted to return to a stick shift. Sticks are few and far between, but the A4 appeared to be the right size. Necko Civic took me through all the ins and outs and made me a believer in Audi. I love the car and can't recommend Necko enough More

Great Job All Around I called Eric DeFort to set up a service appointment for my A4. Eric was quick to offer me an appointment and asked if I would need a courtesy car. I called Eric DeFort to set up a service appointment for my A4. Eric was quick to offer me an appointment and asked if I would need a courtesy car. I arrived at Audi Hoffman Estates and Eric was there to greet me. He asked what issues I was dealing with and sent me off in a loaner car. He called me a short time later with information on what was needed to fix the problem....and what it would cost. A few hours later I was back at Audi Hoffman Estates picking up my A4! The car runs perfectly. Thanks Eric! And thanks Audi Hoffman Estates! -Jim G More

A4 purchase I had a very pleasant experience in the purchase of my new A4. Staff was knowledgeable, polite and attentive. I got the car I wanted and the price I had a very pleasant experience in the purchase of my new A4. Staff was knowledgeable, polite and attentive. I got the car I wanted and the price I expected based on my research. I love the car and the amenities that come with the maintenance package. I expect this type of service to carry on in my relationship with the dealer More

Audi A4 My wife and I have been researching this purchase for some time, trying to narrow down possibilities. We were immediately impressed with the sales ap My wife and I have been researching this purchase for some time, trying to narrow down possibilities. We were immediately impressed with the sales approach. We had the freedom to look at all the vehicles without any pressure. When we were ready the salesman(Necko Civic) asked us questions and then devoted his undivided attention to our experience. He very thoroughly demoed several vehicles. He was extremely knowledgeable and personable. My wife, the primary driver, was extremely pleased that he was very focused on her driving needs and requirements. Members of the sales team, Brian Hall and Mitch Berg dropped by just to meet us and offer further support. No pressure. We decided to return the next day in order to verify our decision and get some questions and details taken care of. Because our schedule issues Necko very graciously returned, on his day off, to close the deal. Sales Manager Viktor Hadjiev made that phase quick and painless. Necko then gave us an extensive tutorial of the entire vehicle, with a promise of unlimited refreshers at any time. Overall a great experience! More