Audi Hoffman Estates

Audi of Hoffman Estates is a class act! They made the car buying experience so easy from start to finish. We walked in knowing what we wanted, and they delivered. Other dealerships tried to get us into cars buying experience so easy from start to finish. We walked in knowing what we wanted, and they delivered. Other dealerships tried to get us into cars (or finance plans) that we weren't interested in. Once we told Elvin, our salesman, exactly what we were looking for, there it was. He made the process go smoothly (and quickly, since we had a limited amount of time to spend at the dealership). Other dealerships weren't interested in working with us since we had pre-approved financing that we had gotten on our own. Audi of Hoffman Estates didn't even flinch at the fact that we had financing already in place, and that it was going to take them a few extra steps when it came time to finalizing our purchase. When we came into the dealership to pick up our car, we were greeted by Viktor and Dan, who both thanked us for our business. From there, Elvin spent a lot of time with us on the delivery of the car, going over all of the features and details. We couldn't be happier with our new Audi, or our new dealership! More

1. I purchased my new Audi A6 when the dealership had been in its new building only a couple of weeks. The facility is beautiful. Dean, my salesman, was very low-key and was a pleasure to work with. W been in its new building only a couple of weeks. The facility is beautiful. Dean, my salesman, was very low-key and was a pleasure to work with. With the nice surroundings, I enjoy coming in for a weekly car wash. 2. I came in for service once and come in once each week for a car wash. I pull right up to the service door which immediately opens in a flash, pull in to their enclosed drop off area (separate from the service garage) and am immediately greeted by one of their service reps or one of their young men who takes my car through the wash. Every person greets me with a pleasant and respectful tone, assuring me that they'll take care of me. When my car was serviced, I received a pre-arranged new loaner vehicle. Eric, my service rep, treated me very well and kept me appraised of the work being done (which in my case was just to check something I wanted them to check and have them confirm that everything worked as it should). When I get my car washed, I enjoy spending the short wait time looking at the latest vehicles in their showroom or watching TV or reading their assortment of magazines while enjoying a free cup of coffee and pastry. 3. I've worked with a number of employees at the dealership whom I've named in the check boxes in the survey. Let me say each one has treated me very well and has helped me in their own way. I must say that I was really impressed in one particular case when I came in for a car wash and determined that I needed some work done that would take five minutes. The service area was closed at the time. But the service rep asked me to wait five minutes while he personally took my A6 back to the service area and made the adjustment himself. And while the men who greet me for a car wash aren't named in the survey, I'd like to commend them for how well they treat me and what a nice job they do washing my car. All in all, I have nothing but nice things to say about Audi Hoffman Estates. More

Valentina Maciunas is the best sales rep for Audi she's real down to earth and honest person. If you looking for a great sales rep for Audi go to Hoffman estates she's real down to earth and honest person. If you looking for a great sales rep for Audi go to Hoffman estates More

Brought S5 in for scheduled maintenance & mounting of winter tires with no appointment. Was greeted immediately by Luke and written up quickly. Car was ready way before promise time. Luke was courteo winter tires with no appointment. Was greeted immediately by Luke and written up quickly. Car was ready way before promise time. Luke was courteous, efficient and easy to deal with. Work performed has been perfect thus far and charges were reasonable. What's not to like & why go anywhere else? More

I recently had my 65K servicing done and it was one of the most easy going and positive experiences I've had with a dealership. Anthony was extremely receptive to my requests and went above and beyond to the most easy going and positive experiences I've had with a dealership. Anthony was extremely receptive to my requests and went above and beyond to explain exactly what the servicing would entail and how it would be done. I decided to have a full detailing done (interior/exterior) and it was money well spent. The work speaks for itself and my S4 looks absolutely fantastic. Everything was completed as I had expected and within the time frame that I had been given. I will definitely be returning for all my servicing and detailing needs and highly recommend Audi Hoffman Estates for their professionalism, timeliness and quality of customer service. More

The location of the new dealership is even closer to our house than the last one, and very convenient. The folks in service are always very courteous and helpful. Getting a loaner is very important so I d house than the last one, and very convenient. The folks in service are always very courteous and helpful. Getting a loaner is very important so I don't have any down time, and they always take care of me. Luke was great, delivered as promised, and was even able to help out a bit with an unexpected repair. More

They have a Great staff that was very knowledgeable, friendly, and offers the best prices. It was a pleasure buying a car from Audi of hoffman estates. friendly, and offers the best prices. It was a pleasure buying a car from Audi of hoffman estates. More

Very informative and genuine sales representative. We visited a number of dealerships and found Juan to be the most honest and detailed. I would recommend working with Juan when trying to buy an Audi. visited a number of dealerships and found Juan to be the most honest and detailed. I would recommend working with Juan when trying to buy an Audi. More

I have been going to Schaumburg/Hoffman Estates Audi for the entire time I have owned my 2004 Audi A4 because of the excellent service I have always received, whether it has been regularly scheduled mainten the entire time I have owned my 2004 Audi A4 because of the excellent service I have always received, whether it has been regularly scheduled maintenance, or on very few occasions, a repair of a problem. Most unscheduled repairs have been simple things like a hose or a light bulb. After owning many other cars since starting to drive in 1968, I have been exceptionally pleased with the service at this dealer. I will continue to go there for all my service needs for my A4. More

My experience with the Schaumburg Audi dealer was exceptional. It is very noticeable that this is by design and the norm at this dealership. My Salesmen Mr. William Calderon was very helpful in helpi exceptional. It is very noticeable that this is by design and the norm at this dealership. My Salesmen Mr. William Calderon was very helpful in helping me select the car that best suited my need. I would be remiss to not mention the Quattro Cafe which is a very nice. More