Audi Hoffman Estates

I recently had my 2013 Audi S7 serviced at Audi Hoffman Estates. The service included a recall notice and 5K mile service. I have an A6, Q7 and TT (sold) which are all serviced here. Luke has been the s Estates. The service included a recall notice and 5K mile service. I have an A6, Q7 and TT (sold) which are all serviced here. Luke has been the service representative I worked with. I have always been pleased with the process, including short times to get me in, providing me with a loaner and keeping me informed of the progress. I was interested in the recall details on S7, which were provided in some detail. The facilities are new and easy to get in and out. While having to take the car in for service is not a favorite activity, my experience with all my cars has been stress free, convenient and efficient. More

Andy Emberton provided me with great service, without an appointment. All work done as promised and picked up earlier than promised. On budget. Vern Buzek is a fantastic salesman and I have bought several A appointment. All work done as promised and picked up earlier than promised. On budget. Vern Buzek is a fantastic salesman and I have bought several Audis from him and get excellent pricing and terms that I feel are more than fair. More

Everyone was super nice at the dealership. I would definitely recommend Hoffman Estates Audi to anyone. The salesman did an outstanding job of explaining the car and its gadgets! definitely recommend Hoffman Estates Audi to anyone. The salesman did an outstanding job of explaining the car and its gadgets! More

William was wonderful to work with! So helpful and kind. William was wonderful to work with! So helpful and kind. He went out of his way to make sure I got the best deal. I'd recommend him to anyone looking William was wonderful to work with! So helpful and kind. He went out of his way to make sure I got the best deal. I'd recommend him to anyone looking for a new car (especially an Audi). Debbie Murphy More

Great experience from beginning to end! Love my new Audi Q5. Hoffman Estates probably has the largest and most diverse selection of cars to choose from -- lots of Premium+ as well as Prestige (so hard to f Q5. Hoffman Estates probably has the largest and most diverse selection of cars to choose from -- lots of Premium+ as well as Prestige (so hard to find!) vehicles. When I bought my car this past weekend there were more than 14 on the lot w/more being delivered. Really appreciated the diversity (and the fact that not every interior on the lot was black; preferring lighter color interiors, I had a half dozen color combinations including silver and beige to choose from). My salesman, Adam Ricco, was very patient and supportive during my selection process and I never felt rushed or pressured to make a decision. He and I had communicated by phone prior to my visit and everything was set up and ready to go for me when I arrived. Classic case of me thinking I wanted one thing and after testing driving 4 different vehicles deciding to go a different direction and it didn't phase Adam in the slightest. Love my new car and don't know when I'll be in the market for a new one, but do expect that I'll return to Hoffman Estates when it comes time to make a new Audi purchase. More

My experience at Hoffman Estates Audi was fantastic. Eric met me as I drove into the service area and immediately discussed the issues I was having with my A4. He was very professional while explaining Eric met me as I drove into the service area and immediately discussed the issues I was having with my A4. He was very professional while explaining the diagnosis process....and quick to get me off to work in a courtesy car. Eric called me as soon as the problem was discovered and told me they were going to drive the car to make sure the issue was fixed. I picked up my car and it has never driven better! Thanks Eric and Audi of Hoffman Estates! More

Gregg is a cool guy. he is not selling the vehicle but value to customers. But more reasonable price offering would be better for my choice. value to customers. But more reasonable price offering would be better for my choice. More

Eric took great care of my R8 and my TT/RS. Fast and easy, in and out in less than ten minutes. Loaner car was ready when I arrived and it was a new A5 !! easy, in and out in less than ten minutes. Loaner car was ready when I arrived and it was a new A5 !! More

The staff Is friendly and prompt. The service performed on my vehicle exceeded my expectations. The new facility is beautiful and comfortable. I appreciated the use of a vehicle while my car was being repa on my vehicle exceeded my expectations. The new facility is beautiful and comfortable. I appreciated the use of a vehicle while my car was being repaired. More

I have always had a positive experience when dealing with Audi Hoffman Estates service department. I would highly recommend using them and will continue to have my Q7 serviced there. Audi Hoffman Estates service department. I would highly recommend using them and will continue to have my Q7 serviced there. More