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Audi Hoffman Estates
Hoffman Estates, IL
6,083 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,083 reviews
January 10, 2017
Excellent Just another excellent service experience thanks to Mike Torelli. My car needed brakes. Mike is always very pleasant. Service is efficient. Very n Just another excellent service experience thanks to Mike Torelli. My car needed brakes. Mike is always very pleasant. Service is efficient. Very nice area to wait for car. More
by Nats2005
Employees Worked With
Mike Torelli
January 09, 2017
A GREAT PLACE! It was nice, clean and warm when I entered and there was a older gentleman who said hello to me, I think that his name was Bill, he forward me to the It was nice, clean and warm when I entered and there was a older gentleman who said hello to me, I think that his name was Bill, he forward me to the service writer (Mike T.) and everything went smooth. I picked up my car three days later and everything was better than I expected. More
by mramerica
Employees Worked With
Mike Torelli
January 07, 2017
Carlo was very professional and friendly! Carlo was very professional And friendly with me. Wasn't pushy with any of the extra warranties which is always good. The whole process took about 1-2 Carlo was very professional And friendly with me. Wasn't pushy with any of the extra warranties which is always good. The whole process took about 1-2 hours or so and it was a really good experience. He stayed a bit after closing hours and he wasn't in a hurry to rush me out so he genuinely cares about his customers. I couldn't have asked for a better experience, thanks! More
by Johnny23
Employees Worked With
January 06, 2017
Best Audi Service! Eric D. is attentive and resolution-oriented. The service team is especially skilled and knowledgeable. Both Eric D. and The Service Team are willin Eric D. is attentive and resolution-oriented. The service team is especially skilled and knowledgeable. Both Eric D. and The Service Team are willing to go the extra mile. Great Customer Service! Great Repair Service! Best Audi Service! More
by LE
Employees Worked With
The service team -I mean the guys doing the "real" work : ), Eric Defort
January 05, 2017
From the front of the house to the back of the house........Audi Hoffman Estates; Efficient, Discerning and Uncompromising no matter the reason for the visit! house........Audi Hoffman Estates; Efficient, Discerning and Uncompromising no matter the reason for the visit! More
by pwcotopolis
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
January 03, 2017
Unparalleled Service!! Hoffman Audi continues to amaze me with their fantastic customer service and overall friendly demeanor of all who work there. From the associates in Hoffman Audi continues to amaze me with their fantastic customer service and overall friendly demeanor of all who work there. From the associates in the service bay to the folks checking you out, everyone is great!! Such a refreshing experience! More
by Donna Fiedler
Employees Worked With
Eric Defort
December 31, 2016
Carlo is the best! Carlo will be my go-to-car man for life. I recently bought a CPO A4 from him. He was very professional and made the process of buying a car very seaml Carlo will be my go-to-car man for life. I recently bought a CPO A4 from him. He was very professional and made the process of buying a car very seamless. He gave me his full attention and sat with me afterwards to go through some of the car functions. Truly a pleasure to work with. More
by Audi fan
Employees Worked With
Other Employees :
Eddie, in finance, also very professional and easy to work with.
December 31, 2016
Pleasent and professional The service department was professional. When I made my appointment I requested a loaner for the day and there was one waiting for me when I arrived. The service department was professional. When I made my appointment I requested a loaner for the day and there was one waiting for me when I arrived. A rear taillight lense had to be replaced as well and I felt the price was reasonable. This is my first Audi and I have it for about 18 months and am so glad of my choice in a new car. More
by Joe
Employees Worked With
Joe Sturgeon
December 29, 2016
Service visit Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner but declined. The vehicle was leaking oil and was fixed. More
by Jennifersav
Employees Worked With
Mike Torelli
December 29, 2016
Service Visit Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushi Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushin More
by Mo123
Employees Worked With
Mike Torelli
