
Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jack was very professional, extremely helpful, explained every feature in detail to me and was very honest and straight forward helping me make my decision. Great experience overall. I would definitely go b every feature in detail to me and was very honest and straight forward helping me make my decision. Great experience overall. I would definitely go back and work with Jack again and buy my next car. More
I had my heart set on a TT, a car I've wanted to own for a long time, and was finally ready to buy this summer. I live in Wisconsin, and was disappointed to discover that there were only one or two TTs for a long time, and was finally ready to buy this summer. I live in Wisconsin, and was disappointed to discover that there were only one or two TTs available throughout the whole state. When I expanded my search to neighboring states, I saw that Audi Hoffman Estates hadthe best selection of TTs by far. Although I was hesitant about buying out of state and from a long distance, I called and spoke with Marty, who was friendly and helpful right from the start. Through telephone and email conversations over a few days, he assured me that if I made the trip, I would be treated right and could leave with my TT that same day. Audi Hoffman Estates definitely made good on that promise. Everyone I met that day was very welcoming and put me at ease. With no haggling, I received a very fair offer on my trade-in and a very good price on my new TT, prepped and ready to go for me, and which I did indeed drive home that same day. More
Terrible service they damaged my car twice and attempted to cut corners on the repairs. Watch these guys they will lie! Do yourself a great favor do not let their employees touch your car. Nice looking deal to cut corners on the repairs. Watch these guys they will lie! Do yourself a great favor do not let their employees touch your car. Nice looking dealership but doesn't operate in good faith. A shame to the Audi brand. More
Inexperienced crew, seems like all the old pros are gone since my last visit. Not greeted upon arrival, promised extended warranty quote, did not receive, service report not reviewed although 2 tires danger since my last visit. Not greeted upon arrival, promised extended warranty quote, did not receive, service report not reviewed although 2 tires dangerously low on tread. Subsequent extended warranty quote sent by email ignored 3 follow ups. Facility phone reception problems prohibit doing work while waiting. I have been satisfied customer for 10 years recommending friends and associates. I have purchased 3 A6's there and friends at least 3 others. Will consider another dealer in future. Bring back Ed Zwicki and the old place any day. Formerly a great dealership. More
Worked with Necko to purchase a certified pre-owned A6. The entire process went smooth. From inquiring about the car to filling out all the paperwork. Necko was very honest and to the point and I really The entire process went smooth. From inquiring about the car to filling out all the paperwork. Necko was very honest and to the point and I really appreciated that. He worked hard to get me the best deal and I walked away with the car of my dreams! Everyone else I came in contact with was very pleasant and easy to work with. I would give this place a try! If they don't have the car you are looking for ask them to find it! You will be grateful you did! More
We are extremely pleased with the Dealership in general and Dean Turner has given us above and beyond service over the years with our Audi Q7, A8L and our recent 2014 Allroad....everything went perfectly a and Dean Turner has given us above and beyond service over the years with our Audi Q7, A8L and our recent 2014 Allroad....everything went perfectly and we love our quattro for Chicago winters! More
I had a great experience with Necko on 7/20/13 buying my new A4. He was very knowledgeable about the nuances of the different models. I was considering the difference between the 2013 and 2014 models and new A4. He was very knowledgeable about the nuances of the different models. I was considering the difference between the 2013 and 2014 models and he very honestly guided me to the better value for my needs. The amount of knowledge Necko had about the cars and the history and evolution of Audi made the experience that much more interesting. I got a very fair price in a no-nonsense manner. After I closed the deal Necko stayed about an hour late with me to wash my car and give me a tutorial of its functionality (the transaction closed right as the dealership was closing). I would highly recommend Necko to anyone who is considering an Audi. More
Very positive experience overall from the first visit to even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole s even their post sale communication and customer service. They were very willing to work with my trade-in and financing requests and made the whole sales process a very smooth undertaking. I am looking forward to having this team conduct the service work on my car as I know I will always receive top notch service. I would highly recommend Audi Hoffman Estates to anyone. More
Our experience buying a car with Juan Andino was wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase wonderful. He was totally professional & knowledgable. He was a pleasure to work with and we will certainly look to him when we are ready to purchase our next Audi. This, for sure, was the best experience we ever had purchasing a car. Patty & Joe Buckley More
Visited to get information about my lease expiration. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. Elvin was very helpful and I ended up leasing a new Audi the same day. Elvin seemed knowledgeable and experienced. More