Audi Hoffman Estates

Pleasure to work with! This was a very professional environment! My dealing with Carlo and Dan were not the typical pushy buying experience that many people dislike, but it This was a very professional environment! My dealing with Carlo and Dan were not the typical pushy buying experience that many people dislike, but it was efficient, which I appreciated. More

Awesome Audi Dealership - Great All Around Experience I have bought three cars from Audi of Hoffman Estates and have had a great experience with each purchase. Purchased a vehicle last year which did not I have bought three cars from Audi of Hoffman Estates and have had a great experience with each purchase. Purchased a vehicle last year which did not work for me and went back in expecting to lose a lot on the trade. Mario - Salesman Extraordinaire and Dave - Used Car Manager helped me immensely in receiving a good trade value and getting me into a car which was more suitable for me. I could not be happier as a customer and recommend all to reach out to Mario if interested in a new Audi or Dave if interested in finding a used car. Dan processed me super quickly and I was out the door within a couple of hours with a great finance rate. Everything was described to me in a detailed manner and nothing was missed. Dan and Mario also helped me with getting a refund for a warranty which was purchased with my old vehicle. Talk about going the extra mile. Not to mention the service department would be a sin. The service department is top notch and the service consultants are superbly skilled in ways of Audi vehicles and also the most polite people I have ever had to deal with at a car dealership in over 25 years. I understand why they are #1 in Illinois and are highly touted as one of the best in the nation. Kudos Audi of Hoffman Estates team! You made one happy customer. More

Thank you! This was our first experience with Audi and working with Carlo was a pleasure. As a result of Carlo's knowledge (and patience), we purchased our beaut This was our first experience with Audi and working with Carlo was a pleasure. As a result of Carlo's knowledge (and patience), we purchased our beautiful new car from Audi Hoffman Estates. No concerns here about heading back to the dealership for regularly scheduled maintenance. More

Superb from start to finish thanks to CARLO GILLI! Carlo is a top notch one in a million salesman. Exceptionally personable, professional and knowledgeable. Carlo truly made this my best vehicle purc Carlo is a top notch one in a million salesman. Exceptionally personable, professional and knowledgeable. Carlo truly made this my best vehicle purchase experience ever and Dan Jigalov (Finance Manager) followed suit. I walked into Audi Hoffman Estates with a smile and "drove out" with an even bigger one. More

Service is excellent I can't believe how fast they get the service work done. It's the only place I will bring my Audi. They are really efficient. I can't believe how fast they get the service work done. It's the only place I will bring my Audi. They are really efficient. More

Great buying experience This was the BEST car buying experience I've ever had. Necko Civic was a great guy who was down to earth and very knowledgeable about the vehicle I pu This was the BEST car buying experience I've ever had. Necko Civic was a great guy who was down to earth and very knowledgeable about the vehicle I purchased (S3). The process was very smooth from beginning to end. I never felt pressured into buying like many other dealerships. I also enjoyed my experience with the Ficance Manager Dan Jigalov. He made the process go by quickly. Necko's expertise was one-of-a-kind. From the tutorial of the technology in the car, from the knowledge of the brand. I will definitely be buying my next car from him in the future! More

service Rick has always been thorough with the explanation of what's being done to my car. He also gives me a heads up on things that will be needed in the fu Rick has always been thorough with the explanation of what's being done to my car. He also gives me a heads up on things that will be needed in the future. No surprises. More

Always a great experience It's always a great experience when I bring my A4 to Audit Hoffman Estates - working with Eric DeFort in the service department is always excellent. It's always a great experience when I bring my A4 to Audit Hoffman Estates - working with Eric DeFort in the service department is always excellent. Eric focuses on the customer experience and I really appreciate that. More

Excellent dealership Had a nail in my tire, and wanted to take it to dealership asap before the tire became flat. Rick at the Service department was able to take my car ri Had a nail in my tire, and wanted to take it to dealership asap before the tire became flat. Rick at the Service department was able to take my car right away and replace the tire. I was updated on the process the entire time. The waiting lounge was wonderful, with plenty of snacks and refreshments. Everyone was very friendly and happy, made us feel comfortable and at home. Will definately only take my audi to this dealership while I am living in the chicago area. Top notch. More

Service Visit Mike has great customer service and people skills. He took very good care of my vehicle from the time arrived until the work was completed. Excellent Mike has great customer service and people skills. He took very good care of my vehicle from the time arrived until the work was completed. Excellent service from Mike. More