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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,932 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,932 reviews

April 24, 2014

I am a Very Satisfied customer of Audi Hoffman Estates !! I have been a very satisfied customer of Audi Hoffman Estates ( prior Schaumburg Audi) since 1993 ! I I just purchased my 3rd S4 Sports Sedan, my 22nd More

by audijohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Necko Civic, Mike Torelli
April 19, 2014

Outstanding Experience I have never owned an Audi, but wanted to return to a stick shift. Sticks are few and far between, but the A4 appeared to be the right size. Necko C More

by Graz1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Necko Civic
April 15, 2014

Great Job All Around I called Eric DeFort to set up a service appointment for my A4. Eric was quick to offer me an appointment and asked if I would need a courtesy car. More

by Jgusella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
April 11, 2014

A4 purchase I had a very pleasant experience in the purchase of my new A4. Staff was knowledgeable, polite and attentive. I got the car I wanted and the price More

by Jaudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 10, 2014

Audi A4 My wife and I have been researching this purchase for some time, trying to narrow down possibilities. We were immediately impressed with the sales ap More

by sherbos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Necko Civic, Mitch Berg
April 09, 2014

Avoid Audi Hoffman Estates! Door hinge issue- Door swings open too far and creases door skin. Common complaint on Audi online forums. Ridiculous. This dealer rudely refused to More

by Suenami6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Hall
Apr 10, 2014 -

Audi Hoffman Estates responded

Dear Mrs. Randall, I apologize if any of my staff or I came across as being rude when we inspected the damage to your vehicle that certainly was not our intention. But unfortunately, any type of damage to a vehicle caused by outside influence, such as a wind sprung door hinge, is not considered a warranty issue. We as a dealership do not write the rules and policies for the warranty process, we just have to adhere to those rules as Audi puts them forth. In this case I would recommend that you use the comprehensive portion of your insurance on the vehicle to have the repairs completed, as the majority of insurance companies out there will provide this type of coverage. Sincerely, Andy Emberton Service Manager Audi Hoffman Estates

April 06, 2014

Necko was great getting me in and out with the exact vehicle I was looking for, also spoke with Mitch who helped me consider trading-in my vehicle. Dan handled the financing quickly. Overall excellent e More

by cluv8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Necko Civic, Mitch Berg
April 04, 2014

Buying Experience was #1 When I decided I was going to buys a Audi A7, I really evaluated dealerships and sales people. I was looking for an above average buying experience. More

by tkbavery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 03, 2014

New Vehicle Purchase My recent purchase of a new vehicle from Audi Hoffman Estates was made possible by the diligence of salesperson, Robert LeGault. It was not only his More

by kenneth1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
April 02, 2014

Marty Johnson is Awesome Marty was great. I did a lot of research on the car before I purchased it. I got a great price. Marty did not jerk me around, just gave the best pr More

by RAYMONDKLOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also met with the credit manager but cant remember his name.
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