Audi Hoffman Estates

Spent many weeks reviewing and researching the vehicles I wanted to purchase as I don't make these decisions lightly or emotionally. I drive 30,000+ miles/yr and I wanted the best vehicle for the money and wanted to purchase as I don't make these decisions lightly or emotionally. I drive 30,000+ miles/yr and I wanted the best vehicle for the money and it came down to the BMW 3 series and the Audi A4. I've never owned a German luxury sport as with the amount of miles I drive, I've been buying 'disposable' cars (under $25,000) for several years. It was finally time for me to buy something I really wanted. Elvin was great to deal with. Patient, knowledgable and good sense of humor. The car sold itself so I'll leave that for a different review. We had some issues with our first two visits but on our 3rd visit we dealt with Elvin and he made us feel right at home. From getting thru the test drive of an alternate vehicle (a Prestige vs Premium Plus - Elvin pulled the car up front, handed us the keys and let us go on our merry way) to dealing with the financial department to signing all the paperwork, the process was smooth and probably the quickest we've gotten thru a vehicle purchase to date. We've been turning our vehicles over every 1-2 years for the past 15 or so years and this was the smoothest, quickest transaction yet. I think it took me longer to choose which A4 I wanted than it did getting thru the purchase process. Ended up picking a beautiful silver model on the showroom floor. They transferred most of my belongings from my trade to the A4 and noticed that even when they transferred the license plates that they cleaned them up real well and got all the old bugs off of them. Elvin went thru the major features of the car, set up our bluetooth and explained the features of the awesome MMI. So far, we love this car. The only reason they get a 4 is that I've never been overly satisfied with trade-in values. But I continue to work on that. If all goes well we're planning on turning over our less than 2 year old SUV next year and at this point looking at possibly a Q5 or a Q7. Elvin will be the first person we call. A4 has been a joy to drive and impresses me every time I get behind the wheel. I haven't yet had to deal with the service department and I hope they will be as easy to work with. Kudos Schaumburg Audi. We will be back through your doors again. More

I had a great experience with this dealership. Necko was very friendly and straight-forward. It was my first car purchase, and he put me right at ease. I got a great deal on the car. very friendly and straight-forward. It was my first car purchase, and he put me right at ease. I got a great deal on the car. More

I drove 25 miles to purchase this vehicle versus the dealership within 3 miles in downtown Chicago where I live. In my lifetime I have bought over 15 vehciles and probably helped negotiate the deals (fa dealership within 3 miles in downtown Chicago where I live. In my lifetime I have bought over 15 vehciles and probably helped negotiate the deals (family ) on another 5-10. I also have spent over 25 years in businesses directly asoociated with the auto industry ranging from engineering to sales to quality to a Sr. Exec so I know what I want and how I expect to be treated. This team from Schaumburg Audi met and exceeded my personal expectations and more importantly my wife (the ultimate purchaser) was satisfied. More

I came in looking for a used vehicle but not sure what kind or year. Greg was very attentive, listened closely, and found the vehicle is was looking for. My husband's comment was "This is exactly what y kind or year. Greg was very attentive, listened closely, and found the vehicle is was looking for. My husband's comment was "This is exactly what you've been describing you wanted!" As we all know, the actual purchase takes quite a while and Greg made us comfortable during the wait, offering and getting us coffee several times. By the time all the paperwork was done, the dealership was technically closed. Greg stayed with us over an hour to train us on all the special features and even programmed some that we said we needed. He didn't rush us and made my car buying experience enjoyable. More

I recently purchased a 2011 S4 Stasis and the experience and ease was incredible. The paperwork process was the cleanest and quickest I have ever gone through. I would recommend Schaumburg Audi! and ease was incredible. The paperwork process was the cleanest and quickest I have ever gone through. I would recommend Schaumburg Audi! More

Mr. Turner helped me to find the package which one I wanted.All the forms been filled out very fast. I like the car. Thank you wanted.All the forms been filled out very fast. I like the car. Thank you More

I bought my first every Audi A4 and I got an exceptional service from this Audi Dealer. I was impressed with the knowledge of the employee (WILLIAM CALDERON). Strongly recommend Schaumburg Audi as a deal service from this Audi Dealer. I was impressed with the knowledge of the employee (WILLIAM CALDERON). Strongly recommend Schaumburg Audi as a dealer to your next Audi purchase and deal with William for great experience and honesty. More

Great experience getting my new A6. Had a 2001 A6 and then two other cars since then. Going back to Schaumburg Audi was great. Dean had great knowledge of the car and the new 2012 A6 is amazing. then two other cars since then. Going back to Schaumburg Audi was great. Dean had great knowledge of the car and the new 2012 A6 is amazing. More

We were very impressed with the dealership and the level of friendliness and knowledge from all employees. A 10 from start to finish - though the price of the vehicle was non-negotiable...not the sales off of friendliness and knowledge from all employees. A 10 from start to finish - though the price of the vehicle was non-negotiable...not the sales office issue but more of a product demand issue. I assume this is standard across the board for Audis...love the car! More

From the minute I entered the showroom and was greated by Greg I alway felt my interest in purcahsing and Audi A4 was the highest priority on Greg's list. He took his time, found out what was importamt to m Greg I alway felt my interest in purcahsing and Audi A4 was the highest priority on Greg's list. He took his time, found out what was importamt to me and never made me feel rushed during the process. Greg followed up on my inquires after leaving the showroom and we ultimately agreed on a deal. When I arrived to pick up my A4 Greg made sure all the paperwork was in order before I met with the Finance Manager Dan and all went smoothly. After completing the paperwork Greg spent an hour with me going over the A4 features in detail and let me know I could call him anytime with questions. Within 24 hoursd of my purchase Greg called to thank me and make sure I didn't have any questions. I feel like I have not only purchased a great car but I have an advocate at Schaumburg Audi that will work on my behalf as I enjoy driving the A4. More