Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,813 Reviews of Audi Hoffman Estates - Service Center
Very good service, hospitality, timeliness. Also the service administrator was very helpful and give me a loaner car within a weeks period of time. Extremely helpful. service administrator was very helpful and give me a loaner car within a weeks period of time. Extremely helpful. More
Rick Kelstrom did a great job, answered all of my questions and returned the car very well cleaned. Really pleased, and Scheduling was easy too questions and returned the car very well cleaned. Really pleased, and Scheduling was easy too More
The sales person Carlos was so friendly made me feel real comfortable and I was able to purchase the audi that I wanted with comfort comfortable and I was able to purchase the audi that I wanted with comfort More
It was a little bit complicated due to some previous owner modification that was unknown to us. But on the second time return to the department the situation was corrected. owner modification that was unknown to us. But on the second time return to the department the situation was corrected. More
Excellent customer service and committed for quality with reasonable and competitive service charges. At the end car was vacuumed and washed. Will definitely consider going back reasonable and competitive service charges. At the end car was vacuumed and washed. Will definitely consider going back More
Best in Class staff and service providing customer confidence in Audi brand. The store has comfortable seating area where you can wait for your car to be serviced or stroll through the welcoming showr confidence in Audi brand. The store has comfortable seating area where you can wait for your car to be serviced or stroll through the welcoming showroom to view the latest models from Audi. More
Account rep was courteous and professional. Explained options to address issues and did not push services. Kept me informed throughout the day and Service completed in 24 hrs. options to address issues and did not push services. Kept me informed throughout the day and Service completed in 24 hrs. More
Hoffman Audi Service Tech Rick Kelstrom did an outstanding job going out of his way to ensure my service experience was the very best it could be. It is someone like Rick, that would make me come outstanding job going out of his way to ensure my service experience was the very best it could be. It is someone like Rick, that would make me come back to Audi Hofmann Estates for service and to purchase a new vehicle.Great job Rick! More
The service experience is second to none. Brian is a star service representative! The multi point videos are a great way for the techs to communicate with the customer!! service representative! The multi point videos are a great way for the techs to communicate with the customer!! More