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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,816 Reviews

3,816 Reviews of Audi Hoffman Estates - Service Center

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October 15, 2020

My experience at Audi was great, the staff were very accommodating and the service on the vehicle was done in a timely manner. Happy customer. More

by SUCCESS1523
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Colles
October 14, 2020

I recently went in for an oil change and I was in a time constraint situation. Told Rick my service guy I had an appointment that I had to make and they were able to have my car taken car of within a hours More

by Jenniferi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collela, Rick Kelstrom
October 11, 2020

Provided quality,friendly & informative service and follow up ... also very communicative as to progress of service.. Including a pristine loaner while service was being done’ More

by Dond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
October 11, 2020

Rick is always helpful and let’s me know what I need done and what doesn’t need to be done. I feel like he is always fair and doesn’t try to take advantage of people with things that they don’t need. More

by BTSQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 08, 2020

Always impressed with the service at your center. I don't take my car anywhere else. Service is great and prices reasonable and competitive. Thanks. More

by Buck8993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Torelli
October 08, 2020

Always a superb experience. The people here are great and it is a wonderful dealer to do business with. The only place to go for Audi. More

by creativequadrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
October 06, 2020

My service rep, Mike Colles, was great to work with. He was professional, courteous, punctual and nice. Great experience. I would recommend working with Mike. More

by KBERRYHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
October 06, 2020

Hi prices for service...the guy that handled my service was really good...could do a better job of virus safety...not really sure if I’ll be back. More

by jerkoffjoey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted McConnell
October 04, 2020

Carlo is amazing man ,happy ,smiling,energetic and any problem is no problem for him. He knows where to call who to ask for help to expedite transaction .Absolutly we have fun with him spending money . He More

by julia.delrosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Ted is a commensurate professional. As is Rick and Mike. Each of these guys knows my 2008 A8 and the professional care they provide is just the same as if it were a new model. More

by Silver A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
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