Audi Hoffman Estates - Service Center

Awesome Service Whenever I went there they greeted me well and compared the job by the time they promised. They also washed my car as courtesy. Great place to take y Whenever I went there they greeted me well and compared the job by the time they promised. They also washed my car as courtesy. Great place to take your car for service. More

Always good service I've always had good experiences at your dealership, from buying a car to service center. Service is done as soon as possible even if I call the same I've always had good experiences at your dealership, from buying a car to service center. Service is done as soon as possible even if I call the same day. More

service and maintenance, customer friendly Excellent customer service, has had no problem with repair done, car was clean when picked up, follow up message by Mike after I had the car was consc Excellent customer service, has had no problem with repair done, car was clean when picked up, follow up message by Mike after I had the car was conscientious. More

Great service experience. Great service experience! Everything was done as explained and on time. Mike was very professional and kind. Follow up call to make sure I was sati Great service experience! Everything was done as explained and on time. Mike was very professional and kind. Follow up call to make sure I was satisfied was great. More

Great Experience as always Rick Kelstrom was on point as always! Appointment made in a matter of seconds, drop off was a breeze and the car was ready in just a couple hours. Ri Rick Kelstrom was on point as always! Appointment made in a matter of seconds, drop off was a breeze and the car was ready in just a couple hours. Rick is a pleasure to work with and is always on top of his game. More

Getting it done right the first time I've been bringing both my Audis here for service for the past 6 years. They do an excellent job, are attentive to my needs, explain everything in de I've been bringing both my Audis here for service for the past 6 years. They do an excellent job, are attentive to my needs, explain everything in detail, and get the job done right the first time. I totally trust Audi Hoffman Estates with my Audis and you should too. More

My initial 10,000 mile checkup Mike kept me informed of the entire process as it unfolded. The service visit took longer than originally anticipated, however Mike explained the repa Mike kept me informed of the entire process as it unfolded. The service visit took longer than originally anticipated, however Mike explained the repairs recommended, including the additional time required. He gave me the option to reschedule, but I chose to stay. My car was ready within the window they promised. Again, Mike made certain I knew exactly where we were in the process. More

Learning the Audi So much patience in training me with all the gadgets on the Audi. There’s allot to learn and it’s nice to know that I can come back multiple times if So much patience in training me with all the gadgets on the Audi. There’s allot to learn and it’s nice to know that I can come back multiple times if need be. More

Annual Vehicle maintenance and Car Detailing The service as well as the car detailing was excellent. Rick took care of all my concerns I had before dropping off my vehicle. He is an asset to Audi The service as well as the car detailing was excellent. Rick took care of all my concerns I had before dropping off my vehicle. He is an asset to Audi Hoffman Estates. More

Exceptional service Always have a great service experience when overseen by Mike Torelli. I appreciate dealing with an Audi enthuiast. He’s a great asset to Audi HE! Always have a great service experience when overseen by Mike Torelli. I appreciate dealing with an Audi enthuiast. He’s a great asset to Audi HE! More