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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,833 Reviews

3,833 Reviews of Audi Hoffman Estates - Service Center

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April 01, 2018

Same day service Mike was my service advisor and was very friendly and courteous. I was treated well and kept informed on the status of my repair and time of being com More

by tito1829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli, Mike Colles
March 30, 2018

Very good. Everything went smooth and as planned. Very courteous and a completely different experience from the Audi service I had experienced in the city. Hif More

by Audime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 29, 2018

Great service Not only did they provide great service but they also went out of their way by helping me connect to their WiFi. It was very much appreciated! More

by Screenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli, Ivan Luna
March 29, 2018

Rick is awesome Rick treated me with respect, anticipated my needs, and made the over experience very enjoyable. The car was ready when promised, and had the loaner More

by Marcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 27, 2018

Second trip to resolve icey Windshield problem Ice forms on my windshield when driving in snowstorm. First trip, both front Wippers were replaced. Windshield still iced when driving in snow storm. More

by Bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
March 22, 2018

Excellent Service I love the professionalism and personal touch! The staff always greets me and knows me by name. So accommodating ! I never go anywhere else. On my More

by Kathleen Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Rudzinski, Mike Torelli
March 22, 2018

My repair I had a great experience dealing with Andy over there. He is a great guy, and worth his weight in gold to your facility. Thank you. More

by 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
March 21, 2018

Great Service Dept The very best service department I have ever dealt with.My thanks to Ted McConnell ,Mike Torelli and Rick Kelstrom who are always friendly courteous a More

by Redbird Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli
March 21, 2018

painless Rick went out of his way to accommodate my recall appointment even though I came in on the wrong day and provided a loaner car also! More

by driveaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
porters were great, Rick Kelstrom
March 17, 2018

Excellent Service! Rick and the crew were great — very satisfied! Audi Hoffman Estates has a good waiting area and quick service. Highly recommended for any Audi service More

by JoeyJoJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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