Audi Hoffman Estates - Service Center

Great experience Very helpful and friendly! Solved the problems we were there for and gave us a loaner when it took longer than expected. Enjoyable to be treated so w Very helpful and friendly! Solved the problems we were there for and gave us a loaner when it took longer than expected. Enjoyable to be treated so well. More

1st Service Visit I brought my car here for it's 10,000 mile service and to repair a couple of things that weren't working properly. From the minute I pulled in I was t I brought my car here for it's 10,000 mile service and to repair a couple of things that weren't working properly. From the minute I pulled in I was taken care of in an excellent manner. Rick explained how to operate a feature I didn't understand and he kept me updated throughout the time my car was being serviced. More

Efficient I had bought the Audi used and this was my first experience having the car serviced at Audi Hoffman Estates. From the moment I pulled up with my car, I had bought the Audi used and this was my first experience having the car serviced at Audi Hoffman Estates. From the moment I pulled up with my car, it was an impressive, efficient operation. The service tech was outstanding and answered all my questions. Very professional and courteous. More

Working together I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) I had impacted vision during snow storm for 3 consecutive snow storms. (1st time) Service replaced windshield wiper blades, 2nd time) treated (waxed) windshield. (3rd time) Steel wooled, and re-treated the windshield (with waxing) and cleaned and treated windshield wiper blades to elinate blade streaks. This is the third attempt to rectify the blades streaking and inability to clear ice from windshield. Windshield streaking seems to be lessened. I guess the next snow storm will be the final test. More

Excellent service all around excellent service all around.. accomodated my appointment day and time. Provide free loaner so I could make a nearby appointment. will return. for ad excellent service all around.. accomodated my appointment day and time. Provide free loaner so I could make a nearby appointment. will return. for additional service. More

Best in class We received first-class service from a high-class organization. We always expect this caliber of service from quality people with a quality organizat We received first-class service from a high-class organization. We always expect this caliber of service from quality people with a quality organization. Quality is what we always experience with Audi. More

Great customer service Great buying experience.. Great customer service.... Only place I will buy future vehicles... Overall a wonderful experience from beginning to end Great buying experience.. Great customer service.... Only place I will buy future vehicles... Overall a wonderful experience from beginning to end.. Always greeted and treated in a professional manner More

Audi Service Mike Torelli was my point person for service . He did a great job. He was friendly ,professional and did a wonderful job! He kept me up to date on th Mike Torelli was my point person for service . He did a great job. He was friendly ,professional and did a wonderful job! He kept me up to date on the ongoing repair as more was needed than originally anticipated. More

Fast and easy Came in for my 15,000 checkup, and left an hour and a half later.. Everything was completed as indicated and I soon was on my way. Came in for my 15,000 checkup, and left an hour and a half later.. Everything was completed as indicated and I soon was on my way. More

Odd Problem, Quick Diagnosis Noticed a bit of a rumble, concerned about the cause. Made an appointment on-line for the next morning. Arrived at 7:00 AM and was offered a shuttle Noticed a bit of a rumble, concerned about the cause. Made an appointment on-line for the next morning. Arrived at 7:00 AM and was offered a shuttle ride to my office, made it to my desk by 7:30. Ivan called in the early afternoon, I needed an alignment, which was taken care of promptly. I was offered a return shuttle, which picked me up right on time. Effortless. More