Audi Hoffman Estates - Service Center

Nov 14, 2017 My appointment was for 1:30PM, but my schedule found me at the Service Center at 12:45PM. I was welcomed in and my car was whisked off for the require My appointment was for 1:30PM, but my schedule found me at the Service Center at 12:45PM. I was welcomed in and my car was whisked off for the required service immediately. I’ve always found this kind of courtesy at HoffmanEstates Audi. The work is done fast and accurate. The staff is always helpful and upbeat. More

Highly professional experience. First service experience, we got our Q5 a year ago so went in for its oil change. Eric Defort was great to deal with, and I felt well informed. First service experience, we got our Q5 a year ago so went in for its oil change. Eric Defort was great to deal with, and I felt well informed. More

Great job - again - at Audi Hoffman Estates! The friendly service staff at Audi-Hoffman makes it a great, comfortable and confident place for car tune-ups and repairs - cannot imagine a better pl The friendly service staff at Audi-Hoffman makes it a great, comfortable and confident place for car tune-ups and repairs - cannot imagine a better place to buy or have a car serviced. More

Winter service I have known Ted for 19 years and he is a pleasure to deal with. Ask questions, answered. Car back clean. Thank You Ted for your help. I have known Ted for 19 years and he is a pleasure to deal with. Ask questions, answered. Car back clean. Thank You Ted for your help. More

Always Great Service! The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of my car. During this last service event, they provided me with a loaner even though I did not request one because they were proactive enough to know how long my service would take and didn't want me to have to wait. As I have said before, they are why we buy Audi's More

Service done well and timely This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timel This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timely manner. More

Perfection The professionalism and level of customer service at Audi Hoffman Estates is second to none! I've used other Audi Dealers and they just don't compare The professionalism and level of customer service at Audi Hoffman Estates is second to none! I've used other Audi Dealers and they just don't compare to Audi Hoffman! More

Easy in, easy out While I didn't have anything done this visit (brake light was on), the process was super easy and quick and they called me back about my brakes within While I didn't have anything done this visit (brake light was on), the process was super easy and quick and they called me back about my brakes within an hour of dropping off the car. I haven't had a bad experience at this dealer yet. Thanks Hoffman Audi. More

Courteous, friendly, respectful I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! More

Excellent Service Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They sh Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They should take note: this is how a service department should be run! More