Audi Hoffman Estates - Service Center

Service visit I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns ar I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns are addressed More

Professional service with good up dates Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We lov Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We love your Audi cookies too! More

thank you I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer s I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer service process is excellent and most appreciated - it is to be applauded. More

Very impressed overall Pleasant efficient and nice people From the time I pulled in to the time I left I knew I would be back for my next service . You are definitely Pleasant efficient and nice people From the time I pulled in to the time I left I knew I would be back for my next service . You are definitely a quality, service oriented dealership. More

Service was excellent. Eric Defort was my service consultant. He was very friendly and efficient and took care of everything I needed. Very much appreciate his approach to c Eric Defort was my service consultant. He was very friendly and efficient and took care of everything I needed. Very much appreciate his approach to customer service. More

Always satisfied!! Rick and staff are always available and supportive! They are professional and friendly. They took care of my car needs thoroughly and immediately. Tha Rick and staff are always available and supportive! They are professional and friendly. They took care of my car needs thoroughly and immediately. Thanks for a job well done!! More

routine oil change Very good service as always. Routine oil change turned into buying new tires as well. Service center agreed to match prices from their big box compe Very good service as always. Routine oil change turned into buying new tires as well. Service center agreed to match prices from their big box competitor. More

25,000 mile service. Service was exceptional, as usual. Ted Mc is your best customer service guy. Ted gets it! I do not understand why there is a 25 word minimum. Th Service was exceptional, as usual. Ted Mc is your best customer service guy. Ted gets it! I do not understand why there is a 25 word minimum. This is very poor surveying More

Service with No Appointment Made I had an issue with a break light being out on a relatively new car. I brought it with no appointment and they addressed the issue immediately. Wond I had an issue with a break light being out on a relatively new car. I brought it with no appointment and they addressed the issue immediately. Wonderful service as always. Nice accommodations and very courteous and competent staff as well! More

25,000 Mile Service Eric Defort did a great job and had me in and out of the service center quickly. Thank you for your excellent work and efficient service. Eric Defort did a great job and had me in and out of the service center quickly. Thank you for your excellent work and efficient service. More