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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,817 Reviews
Call Service Center (847) 843-9900

3,817 Reviews of Audi Hoffman Estates - Service Center

Sort by
March 27, 2024

Diligent, attentive, and willing to follow through with services if you're not satisfied Accommodating customer focused More

by RON.INCIONG
Recommend Dealer
Yes
Employees Worked With
Tim and Anthony
Report | Print
Jul 06, 2024 -

Audi Hoffman Estates responded

Thank you, Ron, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

March 27, 2024

Tim is always pleasant and keeps me informed about the service throughout the day My experience is always very nice at Audi Hoffman Estates More

by Joybella211
Recommend Dealer
Yes
Employees Worked With
Tim
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Jul 06, 2024 -

Audi Hoffman Estates responded

Joybella, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Tim met your expectations. Thank you for choosing Audi Hoffman Estates; we look forward to having you as a valued customer for many years!

March 26, 2024

Service was prompt and everything was done on time. As usual everything went very well. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikaela
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Mar 27, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review, Robert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 25, 2024

Very accurate, explanatory and to the point. Your establishment is very accommodating and your team members professional and knowledgeable More

by Scorpio220
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Mar 25, 2024 -

Scorpio220 responded

Excellent and very professional service . The advisors extremely knowledgeable and to the point. Very polite and attentive. Extremely pleased and highly recommended!

Mar 26, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2024

Customer satisfaction came first. You worked until you got it resolved. Problem with faulty sensors finally resolved. More

by galowich.gordon
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Jul 06, 2024 -

Audi Hoffman Estates responded

Thank you, Gordon, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

March 24, 2024

Very friendly and courteous. Very knowledgeable, looking out for the customers best interest. You can see that the team is focused on customer service More

by BARNEY.PULLAM
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 25, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Barney, and for taking the time to leave us this wonderful feedback!

March 24, 2024

It was a beyond Great experience! I would ??% do business there again and I'll refer anyone looking for a new or used vehicle to Audi of Hoffman Estates. More

by Rfreese31
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
Report | Print
Mar 25, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 24, 2024

Had tires fills and car wash Not sure inside was supposed to be vacuum. It wasn't More

by SUBARUSUE55
Recommend Dealer
Yes
Employees Worked With
Porter
Report | Print
Mar 25, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 23, 2024

Excellent Happy with the service and overall experience, no complaints! Good job fixing the problem! More

by Arindam
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 24, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 23, 2024

All Audi sales personal are very professional but Pat was extremely friendly, courteous, kept me well informed about the time and details. More

by healing1456
Recommend Dealer
Yes
Employees Worked With
Pat Mallone
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Mar 24, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pat met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

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