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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,865 Reviews

3,865 Reviews of Audi Hoffman Estates - Service Center

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August 30, 2023

I was very surprised with how inexpensive my repairs were. I was expecting a much higher bill. Was very thankful for how the team went over and above checking the tire pressure and fluids in the car. More

by KEVINM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Aug 31, 2023 -

Audi Hoffman Estates responded

Thank you, Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

August 28, 2023

Easy check in and great service. They finished the work within the time frame given. A+!! More

by ccrider77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Aug 29, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2023

Routine maintenance visit. Tim in Service was great at explaining current and future anticipated maintenance. Work was performed within stated timeframe, including carwash. More

by george patsais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Tim Machonga
Aug 29, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review, George. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

August 28, 2023

Always prompt and professional, even though I bought used from somewhere else. They make you feel welcome and your car well cared for! More

by MaryB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
Aug 29, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback!

August 28, 2023

My car died the day after I got it fixed here. The engine completely seized up. Thanks guys. I still owe 19k on it only had it 4 years. I know it has issues but xxxx. My family mechanic is going t More

by KLAUDIARUSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2023 -

Audi Hoffman Estates responded

We are sorry for your situation. Please let us know if you want us to look at it again, and I will also have a conversation with our Service Advisors about your experience here. Thank you for this information.

August 27, 2023

I had serious problem on a Saturday. Brought my car in for service, very busy at the time I came in. Ted from service went out of his way to quickly evaluate my problem. Needing to leave More

by GARYMORGAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Aug 28, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business, Gary, and hope to see you again soon!

August 26, 2023

Honest and helpful. Made it fun to buy a car. Will recommend to all my friends. More

by TLANDA315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 26, 2023

It was a wonderful experience. Was shown exactly what I needed and how to go about getting it in order to keep running at its upmost performance. Thank you so much! More

by FDURAN0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2023

Great service great experience they were on time and provided us with a loaner car for 24 hours More

by Westloopbestloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Janecek
Aug 26, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 25, 2023

Wonderful dealership. Great people, fast and efficient service. I highly recommend Audi Hoffman Estates to anyone looking for an Audi More

by AuntieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheala was wonderful
Aug 25, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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