Audi Hoffman Estates - Service Center

Really satisfied with the service, and the attention by the customer service and associates of the dealer. the customer service and associates of the dealer. More

Very well managed for sales and service. Dealing with them has always been professional and well organized Dealing with them has always been professional and well organized More

Service was communicated well. Job was completed in an accurate and timely manner. Did not like the constant request for feedback. The texts emails and calls will never end until y Job was completed in an accurate and timely manner. Did not like the constant request for feedback. The texts emails and calls will never end until you review them. More

The service advisors are professional? friendly and helpful They make it easy for us. Thank ypu! friendly and helpful They make it easy for us. Thank ypu! More

Tim jumped on the issues and took care of everything. Very pleased with how things were handled. Very pleased with how things were handled. More

Lately I’ve been having some issues with the car, called service Tom went above and beyond the car was fixed in no time! Very pleased with everything! service Tom went above and beyond the car was fixed in no time! Very pleased with everything! More

Convenient location, easy to get service scheduled, friendly advisors, work performed on a timely fashion while waiting in a decent area with tv and gourmet fresh coffee maker machine . friendly advisors, work performed on a timely fashion while waiting in a decent area with tv and gourmet fresh coffee maker machine . More

Quick, easy and painless experience, although the online booking process didn’t send an email or text as indicated. booking process didn’t send an email or text as indicated. More

Sent my wife to an appointment and she described the representative as rude. The issue wasn’t fully addressed. I got a text with a link to the technician’s detailed assessment of the car. The link had a representative as rude. The issue wasn’t fully addressed. I got a text with a link to the technician’s detailed assessment of the car. The link had a video of the wrong car. I notified my wife, who tried communicating that to the representative, and he continued to be rude making her feel uncomfortable. She now refuses to go to audi of hoffman estates after her last visit. We still haven’t gotten the link to the right video More

Excellent service. From initial fone call to picking up my car. Everyone so nice ! Very kind. Explaining everythg to me From initial fone call to picking up my car. Everyone so nice ! Very kind. Explaining everythg to me More