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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews
Call Service Center (847) 843-9900

3,857 Reviews of Audi Hoffman Estates - Service Center

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June 02, 2023

Service Advisor Mika was very helpful! And the technician did a great job with my car. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika
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Jun 02, 2023 -

Audi Hoffman Estates responded

Thanks, Matt, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 01, 2023

Outstanding service department, friendly courteous staff, accommodating attention to your needs.Always a positive experience at this dealership. More

by sharktank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnel
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Jun 01, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

Jun 02, 2023 -

sharktank responded

I have been a customer for over twenty years and I have never had anything but a positive experience with every aspect of this dealership. Every employee makes you feel genuinely appreciated and valued. I hope you have the opportunity to experience this firsthand.

May 29, 2023

Totally professional dealership and service dept. Ted McConnell is a pro and can handle anything! More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 27, 2023

I always get my Audis serviced here. They do a great job, the people are wonderful, and the environment is very inviting to wait for your car to be ready. More

by glandesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2023

Got me in same day and service was done quickly. Mikaela was helpful, easy to talk with about my car. More

by JOANN.BRONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joann, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2023

Excellent service. Courteous staff. Clean waiting area. Got my car very clean after service. Will strongly recommend More

by NKHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 26, 2023

Smooth and efficient process, Loved the assistance from Michaela’/Service, and Jacob?/Shuttle. I’d like to also thank the technicians that make it happen! Enjoyed seeing Eddie D/Sales! Thank you Audi Hoffm More

by CALOR177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

May 26, 2023

Very responsive to customer needs. Willingness to do what is necessary to maintain positive relationships. More

by HOGAN207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
May 27, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 26, 2023

Nice and fast service Congrats to Audi team i love that place is very very good More

by Leonardhamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah, Isabela Tanase, Tamara Janecek
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May 27, 2023 -

Audi Hoffman Estates responded

Thank you for your great review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Audi Hoffman Estates. We look forward to serving you for years to come, Leonard.

May 25, 2023

Fast and polite. I love the video summary they send. Plus picking up my car clean is a bonus! More

by Eclaus5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 26, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

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