Audi Hoffman Estates - Service Center

Great service, clear communication with the service tech always kept us up to date on status of work. Really liked the video summary of work being done. always kept us up to date on status of work. Really liked the video summary of work being done. More

The team is very Responsive. Accommodating. Service early. Went above and beyond the appointment purpose. Accommodating. Service early. Went above and beyond the appointment purpose. More

Great service. Efficient and effective. Done on time. Friendly staff and comfortable waiting area with coffee. Efficient and effective. Done on time. Friendly staff and comfortable waiting area with coffee. More

Needed servicing during holiday week in December 2022. They were able to squeeze me in so I could drive 1000 miles to get home. Great friendly service that Tim and Mark offered. Thanks They were able to squeeze me in so I could drive 1000 miles to get home. Great friendly service that Tim and Mark offered. Thanks More

Very accommodating and considerate. My appointment was not recorded correctly for the day I arrived, but they were flexible and got me a shuttle ride home. My appointment was not recorded correctly for the day I arrived, but they were flexible and got me a shuttle ride home. More

Good service, the car was returned on time. The person that took the service order explained the details and customer service very good. The person that took the service order explained the details and customer service very good. More

Great job taking care of the customer and our needs. Quickly got my car back. Thank you Quickly got my car back. Thank you More

The service team led by Ted went out of there way to accommodate my last minute winter tire swap despite having a full schedule! They were fast, efficient and provided exception care. I highly recommen accommodate my last minute winter tire swap despite having a full schedule! They were fast, efficient and provided exception care. I highly recommend Ted and team for Audi service - outstanding customer service! More

Ted was awesome service tech. Ex eeded my expectations. Beat when the car was to be done. Ex eeded my expectations. Beat when the car was to be done. More

Service was very helpful with my recall. Enjoyed visiting. Everyone friendly and helpful. Thank you Enjoyed visiting. Everyone friendly and helpful. Thank you More