Audi Marietta

Upset Your company lost my front left rim cap I called about it and no one return my call I'm very upset please replace it for the amount of money I paid to Your company lost my front left rim cap I called about it and no one return my call I'm very upset please replace it for the amount of money I paid to have my car repaired I shouldn't have a problem. More

Sale was a great experience Ed was perfect, I can't think of a better car buying experience. I will gladly recommend Ed and Audi to anyone thinking of buying a car. Ed was perfect, I can't think of a better car buying experience. I will gladly recommend Ed and Audi to anyone thinking of buying a car. More

Great service as always! I had to get a new tire for my Q5. I knew I could have probably went elsewhere and got it cheaper, but when it comes to quality and the service, I don I had to get a new tire for my Q5. I knew I could have probably went elsewhere and got it cheaper, but when it comes to quality and the service, I don’t mind paying a little bit more. Ryan, as well as the lady that issued me the loaner car, was extremely kind and curteous. Great customer service is everything. More

My experience was great. My sales experience was great miss Erikka Tiffani went all out to get the best deal possible on My new Q5. Mr Tony Jackson in finance also mad My sales experience was great miss Erikka Tiffani went all out to get the best deal possible on My new Q5. Mr Tony Jackson in finance also made it a great and relaxing atmosphere during the transition. I do recommend Jim ellis Audi in Marietta to anyone who wants to purchase or service their vehicle. Great sales and service departments. More

New tires and alignment I knew we needed tires so I shopped around for prices. Audi was not the cheapest but I prefer they work on my car when the price is close - and in thi I knew we needed tires so I shopped around for prices. Audi was not the cheapest but I prefer they work on my car when the price is close - and in this case they were. Tires, alignment, and a generous road hazard benefit. Sure, you can go to a discount tire shop and skip the alignment but dollar for dollar this was a great value and I know my car is being taken care of. Thank you More

Great service Routine maintenance visit, Kyle was able to get me a loner car to drive so that I would not have to wait for completion. That was awesome and gave me Routine maintenance visit, Kyle was able to get me a loner car to drive so that I would not have to wait for completion. That was awesome and gave me my day “back”!! More

10,000 Mile Service Excellent customer experience. Service was professional, on time and completed to satisfaction. Highly recommend Jim Ellis Audi for both sales and s Excellent customer experience. Service was professional, on time and completed to satisfaction. Highly recommend Jim Ellis Audi for both sales and service! Thank you, Ryan! More

Very professional, courteous and helpful. I mostly dealt with Ed Jenkins, initially by email as I tried to track down the vehicle I was looking for. Ed was super responsive, found me the vehi I mostly dealt with Ed Jenkins, initially by email as I tried to track down the vehicle I was looking for. Ed was super responsive, found me the vehicle and had it transported, brought it to a reasonable price, and was helpful, friendly and proactive throughout the process. I had had a less than stellar experience when I turned in my last leased Audi back in August 2018, and had considered going elsewhere for this one—I'm very pleased I didn't, all due to Ed. (Kathy Egan was great too for explaining the technology once I had the car, but this was a much more limited interaction.) More

Excellent ecperience Great communication through out the whole process. Car was in transit and they let me know as soon as it arrived in US and when it arrived at dealersh Great communication through out the whole process. Car was in transit and they let me know as soon as it arrived in US and when it arrived at dealership. Worked with me on a title issie I had with the car I traded it. Could not be happier. More

Flawless experience Purchased a used 2016 TT and couldn’t have been a better experience. Everyone I came in contact with was friendly, professional, and extremely helpful Purchased a used 2016 TT and couldn’t have been a better experience. Everyone I came in contact with was friendly, professional, and extremely helpful. The sales staff was very knowledgeable about the car and answered all my questions thoroughly. When I decided to make the purchase everything went flawlessly. More