Audi Marietta

Great Buying Experience Great new car buying Experience. They worked with us on setting up an overnight test drive and locating color combo we wanted. Would definitely Reco Great new car buying Experience. They worked with us on setting up an overnight test drive and locating color combo we wanted. Would definitely Recommend. More

Atiq made me feel like a rock star! Best experience ever and I got a beautiful car too!! Atiqu and everyone made me feel like royalty and my Audi S Sportback is AHHHHMAAAAZING!! Best experience ever and I got a beautiful car too!! Atiqu and everyone made me feel like royalty and my Audi S Sportback is AHHHHMAAAAZING!! More

A great experience from start to end Verne was such a pleasure to work with. He took the time to walk me through all of my questions and made sure that all of my concerns were addressed. Verne was such a pleasure to work with. He took the time to walk me through all of my questions and made sure that all of my concerns were addressed. He's extrememly professional making sure that I was comfortable every step of the way. He's diligent and made sure that everything was lined up and ready to go. He's dedicated to his customers and willing to take extra steps to make sure that yoy are happy and getting what you want. Jim Ellis Audi Marietta is lucky to have him. It was truely a pleasure. More

Untrustworthy & Unskilled Techs I had been a Jim Ellis VW client for a few years. Even after a few sales hiccups which they rectified, as a person who doesn’t know much about cars I I had been a Jim Ellis VW client for a few years. Even after a few sales hiccups which they rectified, as a person who doesn’t know much about cars I bought into the name and quality customer service mantra they sell through the Jim Ellis name and advertising. I purchased my Audi and that’s when we the real drama began. Of my many bad experiences the most questionable were the falsified service paperwork that didn’t shiw what I was told had been done on my car, a three-time misdiagnosis (they pushed out of the warranty window and tried to charge for) that I had to finally research and find the Technical Service Bulletin on my own and damage to my grill (which they fixed) while being serviced, the latest issues made me finally decide to go elsewhere. My car was driving funny so on the way home I stopped at the dealership. The service manager Andrew Eytcheson at Audi Marietta drove my car and informally told me my front rotors were warped. I was due for service so I scheduled service the following week. At my service appointment I forgot to mention the rotors. It was only upon checkout did I see the manager who asked me had I taken care of the rotors? I said I had forgotten but he said it would be ok to reschedule. It was only after I really read my paperwork that I realized I received all green lights for brake pads and the paperwork also indicated my test drive received a green light too. They have a red, yellow, green rating system like traffic signals. Hence, green means good to GO! Right after my service, the car that once gave me THE BEST DRIVE EVER no longer does so and drives HORRIBLY! Aside from my bad rotors, all of a sudden my engine rattles and the car sputters as if it’s misfiring. It just doesn’t drive the same now. I emailed Jim Ellis and the managsr Andrew was kind enough to reach out but because of having so many issues, I was beyond the point of rectifying. Needless to say I never received the emails or numerous calls I had received after previous service experiences asking me to do this survey. I even called Andrew to ask about it and was told it was automatically generated but someone would look into it. Never received a return call! Surveys can only truly reflect the quality of service if given to everyone. Interestingly, I had to come to this site to post because no one at the dealership was interested in my feedback. They knew it would not look good because I had been vocal and put my concerns in writing already. I now go elsewhere and my car needs a ton of service. This is the same car Jim Ellis technicians gave a “green light” bill of health.a week earlier during a regularly scheduled service. Go ELSEWHERE! More

Share my awesome car buying experience at Audi Marietta I had to take time to share my car buying experience. My specialist Verne Watley made me feel as if I was his only customer. Very attentive, honest, k I had to take time to share my car buying experience. My specialist Verne Watley made me feel as if I was his only customer. Very attentive, honest, knowledgeable about Audi cars offerings and services. From the first interaction with Verne his professionalism, exceptional customer service gave me such a sense of ease. That’s important when someone is making a large purchase to know they are working with a team that put their customers best interest first. The team I worked with Verne , Terrence and Miguel render exceptional service on my car buying experience. Kudos to this team many thanks 🙏 More

my experience i had the best experience with Audi! Verne and Tony were outstanding! So personable and professional!! I was nervous about the transition from my bel i had the best experience with Audi! Verne and Tony were outstanding! So personable and professional!! I was nervous about the transition from my beloved Saab to Audi, but everything went well! More

Avoid this Audi Dealership Terrible dealership. With all the choices out there, especially Audi dealerships in the Atlanta area, I'd avoid this one like the Plague. They sold Terrible dealership. With all the choices out there, especially Audi dealerships in the Atlanta area, I'd avoid this one like the Plague. They sold me a certified Q5 < 12K miles on it that was a dealer loaner and had never been out of their sight that had substantial paint work done, which they failed to disclose. After I got it 200 miles home and discovered it I tried contacting my salesperson - no response. I then responded to a survey, and was contacted by the sales manager and told to contact him. Tried calling and emailing - no response. You can see in their Google reviews where they reply to make it look like they're trying to make things right, but it's window dressing. I was in the market for another Audi but took my business elsewhere. I love my Audis, wouldn't shop here for one though. Buyer beware! More

Fun! Audi A5 is awesome!! Great experience!! Vernie, Joseph, Mark, Andrew, and Miguel were super fantastic!!! Great team! Thank you for making sure we are completely satisfi Great experience!! Vernie, Joseph, Mark, Andrew, and Miguel were super fantastic!!! Great team! Thank you for making sure we are completely satisfied!! Love our new car and the manner in which it handles!! Huge difference from the 2014 we had!! More

Amazing attention Verne was that kind of right person to deal with it , he was absolutely helpful and alway with a positive actitud to help me up to get my car . hope e Verne was that kind of right person to deal with it , he was absolutely helpful and alway with a positive actitud to help me up to get my car . hope every single person be like him doing their job . one more time thanks a lot Verne . More

Jason Saltzman review Ahamed was great. Will continue to refer people to him as well as work with him in the future. He’s very knowledgeable and a friendly person. Ahamed was great. Will continue to refer people to him as well as work with him in the future. He’s very knowledgeable and a friendly person. More