Audi Marietta

First I am a procrastinator. I went to several dealers in town and when I went to Jim Ellis Atiq worked with me. I was still debating color and options, but Atiq was great. He introduced me to Erikka and we town and when I went to Jim Ellis Atiq worked with me. I was still debating color and options, but Atiq was great. He introduced me to Erikka and we discussed possibly ordering a car. I was then introduced to the person that does the ordering. The entire time a very friendly and professional experience. I have dealt with all 4 Audi dealers in Atlanta as well as various other luxury car dealers and I must say this, these guys are by far one of the best I have dealt with in the 33 years and 20+ cars I have purchased. I unfortunately did not order a car from them, but that was for other reasons. In the end any time I am in the market for any Audi, Atiq and Erikka are the best people to do a deal with and I will be sure to work with them when I am in the market for an Audi. You can not go wrong dealing with these folks. Even though I did not purchase at this time they wished me well and encouraged me to come back to them at any time. I regret every minute that I did not purchase and Audi from them. You will not be treated better by any other Audi dealer in Atlanta. More

I had a pleasant experience with my salesman, Aaron. I truly would not have purchased an Audi if it wasn't for Aaron's non aggressive style and patience. His attention to follow up with me even after the truly would not have purchased an Audi if it wasn't for Aaron's non aggressive style and patience. His attention to follow up with me even after the purchase with gratefully noted. Although I had a few issues with Rose and how she handled the paperwork, I would not use that to prohibit my return to this dealership in the future. All of the other staff were helpful and have gone above and beyond to rectify the situation with Rose. More

Everyone was friendly! Adam was very knowledgeable and was able to answer my questions. Adam went above and beyond to ensure I was satisfied. I would recommend this dealership to anyone and I would recomm was able to answer my questions. Adam went above and beyond to ensure I was satisfied. I would recommend this dealership to anyone and I would recommend Adam to any potential customer. Their customer service extends after I've purchased my vehicle. I can call anytime and they are always willing to help. More

Kevin Fenner has assisted me with both of my purchases since I joined the Audi family years ago. I have referred colleagues as well as close friends directly to him as I know they're in good care. Everyon since I joined the Audi family years ago. I have referred colleagues as well as close friends directly to him as I know they're in good care. Everyone leaves more pleased than ever. Kevin is one of a kind and very responsive to my needs. I could reflect over the years and go on and on but to sum if up, Kevin does a impeccable job & is irreplaceable! Nikeisha Whatley More

After searching for a new vehicle, I found a beautiful A6 at Jim Ellis Audi. Mr. Kevin Fenner and Mr. Aaron Mayers made the purchasing process delightful. They were both extremely knowledgeable, kind, and at Jim Ellis Audi. Mr. Kevin Fenner and Mr. Aaron Mayers made the purchasing process delightful. They were both extremely knowledgeable, kind, and provided exceptional customer service. If you are looking for an Audi, I recommend Jim Ellis Audi of Marietta. Ask for Aaron and get ready to enjoy your new Audi! More

I want to express my appreciation for a great customer service experience at Jim Ellis Audi Marietta. Both Kevin Fenner and Nathan extended great service while purchasing my A4. I have purchased two A4 m service experience at Jim Ellis Audi Marietta. Both Kevin Fenner and Nathan extended great service while purchasing my A4. I have purchased two A4 models in the past and received the same experience. Kevin Fenner's patience and enthusiasm definitely put me at ease. Nathan also assisted in making the process smooth because of professionalism and assistance in choosing the correct vehicle. As always, I truly appreciate the great experience and being associated with professional Brand Specialists and Managers. More

I purchased my Audi A4 last year from this dealership and had a great experience dealing with the Jim Ellis sales and service staff. From the General Sales Manager Kevin down to the Sales Associate at the ti had a great experience dealing with the Jim Ellis sales and service staff. From the General Sales Manager Kevin down to the Sales Associate at the time Rose, the group at the Jim Ellis Audi store really went out of their way to make sure that we were satisfied customers. They have always been available if we had any questions or concerns with our vehicle and did a great job of making a deal work. I have since been taking my vehicle in for service at this dealership and have also had a great experience in the service department working with Matt Price. He is a great service advisor who is very knowledgeable and does a good job of getting me in quickly and making sure my vehicle is available on time. Something nice that he does is use text messages to provide updates on my vehicle so that I am aware of the service status. Matt comes across as a very cool and honest guy and I have not ever felt like he is over selling me on a service that I didn't need or that was not necessary on my vehicle which based on past experiences seems to be rare in this industry. I appreciate the customer service and excellent staff at this dealership. It speaks well for the dealership as a whole and I will be continuing the service of my vehicle with Jim Ellis Marietta. They will also be my 1st stop when it's time to find my next vehicle. More

"As always, Kevin Fenner and Ahamed Eboo are nothing but exceptional!! They are professional, experienced, polite, kind and very helpful! They are always quick to respond to any questions. -- Joelle C but exceptional!! They are professional, experienced, polite, kind and very helpful! They are always quick to respond to any questions. -- Joelle Caldwell" More

Wow-where to begin... As cheesy as it sounds, I would say the day I drove my 2012 Audi A3 off the Jim Ellis Audi of Marietta lot was one of the best days of my life. Within minutes of pulling up to the deale the day I drove my 2012 Audi A3 off the Jim Ellis Audi of Marietta lot was one of the best days of my life. Within minutes of pulling up to the dealership, I already felt like an esteemed, priceless customer and meeting some of the most professional and friendly people I have ever known. Kevin Fenner, Erikka Tiffani, and Sasha Landy instantly became like family to me. As they explained and reviewed every ornate detail of my new "baby", they celebrated my excitement with matched enthusiasm. Their knowledge of the brand, as well as my particular model, was absolutely outstanding. Their level of class exceeded every expectation one has of a traditional car dealership. Their sincerity and kindness transformed the experience from one of a consumer to one of an Audi family member. Ever since that day, I have stayed in close contact with Kevin, Erikka and Sasha and cannot imagine this experience without them. They truly put a smile on my face as well as on the plethora of other eager customers within the facility. Every day when I hop into my A3, that smile lights back across my face. I genuinely cannot thank them enough. More

Had a recurring engine light issue, so I took it in for service. Based on previous service experience, I asked for Kevin Fayerweather by name. Kevin is always super-helpful. He has a way of making me feel service. Based on previous service experience, I asked for Kevin Fayerweather by name. Kevin is always super-helpful. He has a way of making me feel like he's giving me preferential treatment -- even though I logically assume that's just him being good at his job! More