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Audi Marietta

Marietta, GA

4.9
2,146 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,146 reviews

November 03, 2015

Great Dealership I bought my Audi A4 here and have always had it serviced here. They are always super efficient and I have never had a problem. The whole process is More

by ChrisR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ponce ( ? )
Nov 03, 2015 -

Audi Marietta responded

Chris, thank you so much for your feedback! Our service team works hard to ensure that you are treated like family when you bring in your A4 for repairs. We understand that time is important to you, so we do our best to get your vehicle in and out as quickly as possible, all the while providing a loaner vehicle for you at your convenience. We hope that you will continue to visit us for your future automotive needs!

November 02, 2015

Great Saturday Service Tim Brooks and the rest of the Saturday Service crew did a great job making sure I was kept up to date on the repairs and they were completed in a tim More

by LEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Nov 02, 2015 -

Audi Marietta responded

We appreciate your feedback! Tim and our service team take customer satisfaction seriously, and work hard to ensure that this is the exact level of experience that is available each time you visit. We are glad you enjoyed bringing in your vehicle, and look forward to your next visit!

November 02, 2015

Just likfe family Tim Brooks was full of great information and kept me updated with my car. The whole team is very friendly. Love doing business with Jim Ellis Audi. More

by morgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Nov 02, 2015 -

Audi Marietta responded

Thanks for letting us know how we're doing! We love working with our outstanding customers like you, and are glad that you enjoyed your recent experience with Tim and the entire service team. He will appreciate your compliments. We look forward to seeing you again down the road!

November 01, 2015

Excellent! Audi delivers a fascinating brand! And I learn something new EVERYTIME I come in for service. The service team works together and consistently deliv More

by KT
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Fayerweather, Tim Brooks
Nov 02, 2015 -

Audi Marietta responded

We are glad to learn that you enjoyed your visit to our service department! Our team takes pride in going above and beyond to educate our customers so that they know the dedication behind the Audi brand. We hope to see you back in again soon!

October 29, 2015

Perfect Every Time From our purchase with Ahamed to our service with Scott and Matt, everything has been fantastic. I would recommend them to anyone. They are extremely More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott, Matthieu Chin
Oct 29, 2015 -

Audi Marietta responded

Thank you for sharing your experience with us, Megan! We take pride in serving our awesome customers like you. Our team understands that your safety is important, so we continue to ensure your vehicle meets the appropriate safety standards to get you back on the road. Ahamed, Scott, and Matt are great assets to our team, and will be glad to know you have enjoyed working with them. We hope that you continue to enjoy your Q3, and let us know how we can be of future assistance!

October 26, 2015

Q5 85K Service Set up the service with Kevin and I came in, got my loaned, ran to an appointment and got back with only a understandable wait and was on the road bac More

by br677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Oct 26, 2015 -

Audi Marietta responded

Thanks for letting us know how we're doing! Your feedback helps us to continue to grow and improve our processes so that we can offer you only the best customer service possible. Kevin is a great asset to our service team, continually going above and beyond the call of duty to ensure that your visit is smooth and effortless. We hope you enjoy the mountains, and look forward to your next visit with any of your vehicles!

October 25, 2015

Seamless Operation I service assistant was Tim Brooks he was fantastic. My wife actually dropped off my car for service and she was very happy with Mark and the entire o More

by Dan Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Oct 26, 2015 -

Audi Marietta responded

Dan, we appreciate hearing from you! Our team works hard to provide you the best experience possible in our service department. Tim is a great asset to our team, always going above and beyond to ensure that you are satisfied with your visit. We understand that car repairs are never a welcomed purchase, so we do our best to make the process smooth and stress-free. We appreciate your business, and look forward to working with you again next time!

October 19, 2015

Fair. About as expected for a used car deal. To be fair, the people there are very nice. They worked with me and made the process as easy as possible. But, they missed a chance to make it a gre More

by cneisme
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Atiq Choudhry, Hobbie Demissie
Oct 21, 2015 -

Audi Marietta responded

I appreciate hearing from you. I understand that you were not completely satisfied with your recent visit to purchase a used vehicle. We at Jim Ellis Audi work hard to ensure your satisfaction, and when this is not achieved, we want to work with you to make things right. Your business is important to us, and I will do my best to make you feel appreciated at our dealership. At your earliest convenience, please contact me, Erikka Smith at (770) 859-2834 or erikka@jimelliscom, and I would be more than happy to speak with you. I hope to hear from you soon and be able to help rebuild your trust in us and our service.

October 16, 2015

Great experience We had a fantastic experience with our salesman, Ed Jenkins. He was knowledgeable, thorough, diligent and approachable. Great customer service and f More

by RNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erikka Tiffani, Edker Jenkins
Oct 16, 2015 -

Audi Marietta responded

Thank you so much for your kind remarks! Our entire sales team takes pride in offering only the best for our customers. Buying a car is a big commitment, and we are glad that you enjoyed our experience with Ed and his colleagues. They'll appreciate your compliments. We hope that you continue to come back to Jim Ellis Audi for all of your future car needs!

October 13, 2015

Kevin is absolutely fantastic. While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor r More

by TuckAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Oct 13, 2015 -

Audi Marietta responded

From the biggest to smallest repairs, we are always here for you! Thank you for taking the time to share about your excellent experience with Kevin and our entire service department! We work hard to make sure your A4 receives nothing but the best, and we are happy to be entrusted with your business. We look forward to seeing you again soon!

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