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Audi Marietta
Marietta, GA
2,138 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,138 reviews
September 20, 2019
Airbag recall Great service. Ron was helpful and courteous. Arranged for me to have a courtesy car last minute. I would highly recommend the service department her Great service. Ron was helpful and courteous. Arranged for me to have a courtesy car last minute. I would highly recommend the service department here. More
by psycht
Verified CustomerEmployees Worked With
Ron Palcer
September 20, 2019
Excellent Service All around the Service team is Excellent! Ryan Burke is my Service Advisor and it is always a pleasure to work with him at Audi. All around the Service team is Excellent! Ryan Burke is my Service Advisor and it is always a pleasure to work with him at Audi. More
by CHRISTIEHJORDAN
Employees Worked With
Ryan Burke
September 19, 2019
Wonderful service Dropped our car off for regular service. They called before lunch to say the car was ready. I had no one to drive me over to pick it up, so they sent Dropped our car off for regular service. They called before lunch to say the car was ready. I had no one to drive me over to pick it up, so they sent an Uber for me. Everything was completed and the car was cleaned. Pickup was easy. Great service. More
by vincewestin
Employees Worked With
Ryan Burke
September 18, 2019
Better than I could have imagined There are two things I hate in life: root canals and buying cars. Marietta Audi has changed my opinion on one of those. From the second I walked in, I There are two things I hate in life: root canals and buying cars. Marietta Audi has changed my opinion on one of those. From the second I walked in, I knew this time would be different. No pushy salesperson at the door, instead a very helpful receptionist. Luke, my sales guy, was extremely comfortable to work with and very sincere. In a couple hours, I walked out of the dealership with my dream car and for the very first time, felt like I got an excellent deal. Could not be happier. More
by RDESSERT
Employees Worked With
Luke Bialas, Richard Bryan
September 18, 2019
AudiQ7TDIService Everyone was super nice but the time for an oil change was a bit excessive. A scheduled appointment for 0730 and I didn't leave the facility until 12 Everyone was super nice but the time for an oil change was a bit excessive. A scheduled appointment for 0730 and I didn't leave the facility until 12:30. Also if someone is going to be there for that amount of time maybe have a better work area. The bar stools are quiet uncomfortable for long periods of time sitting on them. More
by jeffhelms
Employees Worked With
David Beamer
September 18, 2019
Very Easy I had to get two recall items addressed and it was a very easy process. I believe I was in and out with a loaner within 20 minutes. Ron did a great I had to get two recall items addressed and it was a very easy process. I believe I was in and out with a loaner within 20 minutes. Ron did a great job communicating with me about the time required to make the repairs and I had a similar experience picking up my car. More
by john
Employees Worked With
Ron Palcer
September 18, 2019
As Easy As It Gets with Buying a Used Car Fair, direct, and stood behind the cosmetic issues with the used 2018 Mercedes S450. Willing to deal on my 2016 Range Rover and actually gave a fair Fair, direct, and stood behind the cosmetic issues with the used 2018 Mercedes S450. Willing to deal on my 2016 Range Rover and actually gave a fair deal. More
by garywroyals
Employees Worked With
Shaun Camay, Andrew Frison
September 18, 2019
Great Service! Always a great experience with Audi Marietta. Love the new facility. Waiting for my car to be serviced was easy with wifi and cold drinks. Made mys Always a great experience with Audi Marietta. Love the new facility. Waiting for my car to be serviced was easy with wifi and cold drinks. Made myself right at home! More
by KSTOLTZ
Employees Worked With
Ron Palcer
September 18, 2019
Not very efficient I was taken care of by David Kim. He was through and efficient. However does it really take 2 hours to program a key and wash a car? When the key was I was taken care of by David Kim. He was through and efficient. However does it really take 2 hours to program a key and wash a car? When the key was finally done, I was told that the car was still being washed. They took it out of the service bay right after I got there. After waiting 10 more minutes, the car was returned a dirty as it was when I arrived. Nothing was done. Really??? More
by srhobson5
Employees Worked With
David Kim
September 18, 2019
Did right by us. We bought a used vehicle with Audi Marietta. We had to drive from North East Georgia to come by this car and it was a great deal, over an hour and a h We bought a used vehicle with Audi Marietta. We had to drive from North East Georgia to come by this car and it was a great deal, over an hour and a half. After we looked at the car there was still some things it needed (tires, oil change, etc.) so they offered to deliver the vehicle to us, this in itself shocked us. With the service complete, they were actually able to deliver the car, again over an hour and a half away and let us drive it. On our test drive, the car turned on a check engine light and sputtered at 2000 rpms. We were scarred, since we bought it as is, no warranty that we would be stuck with a car we paid cash for and a repair bill and never really used the car. We called the dealer and they told us we had it less than an hour and they would take care of us. We brought the car back to them and the service department repaired a warn fuel pump and a cracked sparkplug. The car ran great on the drive home and we are satisfied with our purchase and even more with the above and beyond service Audi Marietta gave us. I would highly recommend this dealer to friends and anyone looking for a good dealership to go to. I would also like to offer a "Thank you" to everyone there who helped us on this purchase. More
by coderocks730
Employees Worked With
Tyler G., Brian Norris
