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Audi Marietta

Marietta, GA

4.9
2,135 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,135 reviews

August 29, 2019

Lack of customer service focused experience Poor communication, didn’t know what was going on. Spent $120 for a detailed wash. The guy brought the car around stepped on side of car and left a hu More

by JUIYUNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Burke
Sep 09, 2019 -

Audi Marietta responded

Hello, Thank you for providing feedback on your recent service visit. We are always striving to improve and exceed our customers’ expectations and a vital part of that is the feedback we get from our valuable customers. I apologize that your vehicle wasn’t detailed to your satisfaction, if you like please return the vehicle and I will insure the vehicle is detailed to your standard. We will utilize your feedback to continue working with our team to grow and improve each and every day. Thank you again for your sincere feedback. Please contact me at your earliest convenience so I can see how to rectify issue. Service Manager , Jorge Morchio. 770-859-2834 Thanks, Audi Management

August 29, 2019

Always the Best Experience This is our third Audi from this location, and as always they are very professional and non-pressing. We actually went to just take a look at the new More

by BFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edker Jenkins
August 29, 2019

Service Kept me well informed throughout the process. Everything was easy and they were very professional. We have used Audi Marietta for service for several More

by TAWNIA.VOTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
August 29, 2019

Outstanding Customer Service As Akways! David Kim is the reason I returned to this dealership after being gone for a few years during his absence. He is very knowledgeable about his area of More

by K.BETHSTEINER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Efficient and Seamless My rep Ron P. was on point and extremely helpful! Attentive and Pleasant! He explained the work that was requested and there were no surprises. More

by MJJJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles and I communicate through text and that was a helpful experience as well>, Ron Palcer
August 29, 2019

Great Service!!! Sasha took care of us like if we were his first and only customer. Great service, awesome venue and even the host had a smile on her face the whole ti More

by luis.roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Landy, Brian Norris
Nov 06, 2019 -

Audi Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Jim Ellis Audi Marietta as your first choice for service!

August 29, 2019

Excellent! Very attentive and responsive service writer. All of the work done quickly and correctly. Nice waiting room. Friendly people all around. I would co More

by JACKCASTLE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Nov 06, 2019 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta. We hope to see you soon!

August 29, 2019

great people awesome service as i walk in someone came to meet me at the door that for me was a plus that was the key made me buy it More

by jessy_.19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins
Nov 06, 2019 -

Audi Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

August 28, 2019

Best Audi dealer in Atlanta area Amazing service experience at the new dealership. Jorge always takes awesome care of my Audis & the new facility is really accommodating. I won’t trus More

by alliataudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morchio
August 28, 2019

Easy & amazing! Dealership was great and Scott was communicative & respectful about how & when it was convenient for my schedule to connect. I’ve heard from a neighb More

by heatheric1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rismiller, Rachel Paquin
Nov 06, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business. Take care!

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