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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 350 reviews

September 30, 2023

Amy is amazing! Great customer service and helpful to explain what repairs were needing to be addressed. They made my car better!! More

by joweyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Audi Marin responded

We're thrilled to hear that Amy provided amazing customer service and explained the necessary repairs. Your satisfaction is our priority, and we're grateful for your feedback.

September 30, 2023

Always knowledgeable and punctual. I really enjoy having them taking care of my car. Thank you. More

by cynwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Arnold
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Nov 28, 2023 -

Audi Marin responded

Thank you for your kind words about our service team's knowledge and punctuality. We're committed to providing top-notch service and are grateful for your trust.

September 30, 2023

The people at Audi Marin are friendly and helpful. I really appreciate their honesty and commitment. More

by PATTI.TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Audi Marin responded

We would like to express our heartfelt gratitude for taking the time to share your positive experience with Audi Marin. Your feedback is invaluable, and we are thrilled to hear about your satisfaction. Your appreciation for our friendly and helpful team is truly encouraging. We're committed to honesty and customer satisfaction, and we're grateful for your acknowledgment.

September 30, 2023

Gene Frank really cares about his customers and consistently delivers top customer service. He knows Audi cars. More

by JOANNEYAWITZ
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Audi Marin responded

Thank you for recognizing Gene Frank's dedication to top customer service. We're grateful for your positive comments, and we'll continue to deliver the service you deserve.

September 30, 2023

The entire process; from making an appointment- to dropping off my car - and checking in with Amy, was an absolutely seamless process! 10/10, will be sure to return again for any of my Audi needs! I a More

by WRITE2LEONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Audi Marin responded

We're delighted to know that your entire process, from making an appointment to checking in with Amy, was seamless. Fantastic communication is something we strive for, and we're glad you experienced it.

September 30, 2023

Brittany Myers is excellent. She went above and beyond to help solve obstacles, explain issues and assist me in managing car maintenance with my intense schedule. More

by mariamarchetti
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Audi Marin responded

Thank you for recognizing Brittany Myers' excellence in assisting you. We appreciate your positive comments and are here to help with any future car maintenance needs. Your feedback is instrumental in helping us improve our services, and we assure you that your concerns are being addressed. If there's anything more you'd like to share or if you have further questions, please feel free to reach out. We value your business and look forward to providing an even better experience on your next visit.

September 29, 2023

Amazing team! I felt the love, all my questions were answered! 5 stars! I love my car, cant wait to buy another one More

by JOE@ASHADEDARKER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : YuvRaaj and Leonel
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Nov 28, 2023 -

Audi Marin responded

Thank you for recognizing our team's efforts and feeling the love during your experience. We're honored to have earned a 5-star rating, and we can't wait to assist you with your future Audi purchases.

September 29, 2023

I am very pleased with the service. They made sure the car was ready for pickup to accommodate my working schedule. Highly recommend. More

by JANA4KIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Nov 28, 2023 -

Audi Marin responded

Thank you for highly recommending our service. We understand the importance of accommodating your schedule, and we're pleased to have met your expectations.

September 29, 2023

Really enjoy working with Brittany as my service advisor— great service, good communication, explains everything in an understandable way. More

by JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Nov 28, 2023 -

Audi Marin responded

We appreciate your positive comments about working with Brittany as your service advisor. Clear communication and great service are priorities for us, and we're glad to know that Brittany met your expectations.

September 29, 2023

5 stars Great experience and a wonderful staff. It was easy and a pleasure. Highly recommend! More

by jimangeloni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Arnold
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Nov 28, 2023 -

Audi Marin responded

We're delighted to hear that your overall experience with us was great, and we sincerely appreciate your kind words about our wonderful staff. Your recommendation means the world to us. Your satisfaction is our utmost priority, and your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Audi Marin, and we look forward to serving you again in the future.

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