Audi Marin

Arrived early yet accommodated promptly and speedily, getting me on my way in a perfect loaner car. Hard not to love working with such pleasant folks. getting me on my way in a perfect loaner car. Hard not to love working with such pleasant folks. More

sparkling accomodations. on time and rapid service. easy access and parking. quality work and review of items completed on time and rapid service. easy access and parking. quality work and review of items completed More

Elijah was great. Excellent communication around service progress and pick up timing. Overall good experience. Excellent communication around service progress and pick up timing. Overall good experience. More

Good morning Audi manager, I’m hoping you can help me solve the issues I’m having with the Audi 4 I just purchased less than a month ago from your team. Something is wrong with the engine and some rattl solve the issues I’m having with the Audi 4 I just purchased less than a month ago from your team. Something is wrong with the engine and some rattling in the front tires. I’ve sent communication to your sales team and made an appointment with your maintenance team. I brought it in Friday and Jason Saechao said he sees that something going on with the electrical engine. He will need to keep it a few days to do a dynamic that will be over $300 and having to rent a car for the 2-days is another $200-ish more. I just put over $3000 down on this car that I’m not happy with. I think is responsible of me to expect the car I just purchased from what is a reputable company would stand behind their product. California law says with any car used sold, their is a reasonable understanding the car is in proper working order. This Audi A4 clearly is not. Your staff has been very nice but the feeling of being deceived is overwhelming. More

Audi Marin went above and beyond to keto me happy by doing warranty work that was out of warranty. xxxxxxto Amy Stoica, my Service Advisor, for making it happen. That’s how you treat a customer! doing warranty work that was out of warranty. xxxxxxto Amy Stoica, my Service Advisor, for making it happen. That’s how you treat a customer! More

I thought I had a bad differential. It turned out to be thw all wheel drive gear box. This was a much less expensive repair. I also appreciate the Uber to the train station and the bar It turned out to be thw all wheel drive gear box. This was a much less expensive repair. I also appreciate the Uber to the train station and the barista and her delicious cappuccino. Gary is top notch—knowledgeable and kind. More

Everyone we dealt with at the dealership was very friendly, responsive, and professional. Will be recommending them to our friends. friendly, responsive, and professional. Will be recommending them to our friends. More

Everyone was very professional and helpful. Jason Arnold made the experience less stressful than it usually can be. Plus he knew his stuff. The other gentleman, whose name I forget, was really Jason Arnold made the experience less stressful than it usually can be. Plus he knew his stuff. The other gentleman, whose name I forget, was really great too filling in for Jason when he was attending to other customers. Great job guys! More

They seem dedicated to providing a really nice service experience. Professional, knowledgeable, honest and helpful. experience. Professional, knowledgeable, honest and helpful. More

Five stars for Elijah at Audi Marin. I brought in my Audi Q4 e-tron for service and he was fantastic to work with. Friendly, responsive, knowledgeable, and just genuinely helpful through I brought in my Audi Q4 e-tron for service and he was fantastic to work with. Friendly, responsive, knowledgeable, and just genuinely helpful throughout the entire process. He made everything seamless and kept me informed every step of the way. Customer service like this makes all the difference. Thanks, Elijah! More