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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
351 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 351 reviews

October 14, 2023

Quick work. Good communication. Work done well. A little more waiting on intake, and pickup, than I would have liked. More

by bill@gormans.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experiences with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for your feedback. We're glad the work was done well and communication was effective. We'll work on minimizing wait times during intake and pickup for an even smoother experience in the future.

October 14, 2023

The service people were polite and very efficient. There was a loaner ready for me and my car was ready the next day. Very enjoyable experience. More

by SHAJUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Thank you for acknowledging our team's politeness and efficiency. We're glad you found the loaner ready and that your overall experience was enjoyable. If you have any additional feedback or specific needs, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you for years to come. Thank you for choosing Audi Marin.

October 13, 2023

asma was awsome. . i would really recommend her to anyone. there was a paper work snagged she even drove to her house with new forms on her day off. More

by JOHN.REED
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asma Maaroufi
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're thrilled to hear about your positive experience with Asma. Going the extra mile, even on her day off, exemplifies the dedication of our team. We appreciate your recommendation.

October 12, 2023

Audi Marin was quick to fix my car. I will definitely go back to get my Audi serviced there. More

by ROBLEDO_ANTHONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We appreciate your acknowledgment of the quick resolution to your car's issues. We look forward to serving you again for any future service needs.

October 12, 2023

I am always well taken care of. My loaner car was ready and waiting for me. More

by bordessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. It's wonderful to know that you consistently feel well taken care of, and we're glad the loaner car was ready and waiting for you. Your satisfaction is our priority.

October 12, 2023

We had a great car buying experience at Audi Marin! Our sales consultant, Abraham Ahmady, was professional, knowledgeable, and sincere. He went above and beyond to make the purchase as easy as possible More

by Heidic103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Ahmady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're grateful for your positive feedback about Abraham's professionalism, knowledge, and sincerity. Congratulations on your new SQ5, and thank you for recommending Audi Marin to friends and family.

October 11, 2023

Thanks for the recent service to my car. Your quick response and professionalism is always appreciated, and Amy was a gem to work with! More

by PATRICKMARTINMAGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Audi Marin responded

Hi Patrick thank you for leaving us this kind review, we are sorry your experience was only a 1-star one, please let us know what we can do to make your next experience a 5-star one!

Oct 12, 2023 -

PATRICKMARTINMAGIC responded

I was providing a 5 STAR REVIEW, so must have accidentally sellected the wrong category. Thanks for making the correction.

October 11, 2023

I originally started the day thinking I was going to get a bmw, but the team at Audi Marin made my decision a no brainer. A special thanks to Paul for showing me the car of my dreams, Jason for finishing th More

by cdanielrichards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Shahin
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Nov 15, 2023 -

Audi Marin responded

We want to express our sincere gratitude for your positive feedback. Your satisfaction is our priority, and we're thrilled to have played a part in your exceptional experience. We're honored to have been a part of your decision to choose Audi. Paul, Jason, and Shahin are thrilled to hear about your positive experience. Congratulations on your new Q8etron, and we appreciate the five-star rating.

October 11, 2023

Was very easy to deal with both finance and sales. Will do business again with this dealer as well as recommend them More

by woodyates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for describing your experience as easy with both finance and sales. We're honored to have earned your business, and we appreciate your recommendation.

October 11, 2023

Great service as always. Appreciated the dealership getting me a LYFT car back and forth as well since they were out of loaner cars. More

by SCOTTEKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're pleased to hear that you appreciated the LYFT service when loaner cars were not available. Your satisfaction is important to us, and we're grateful for your continued support. If you have any additional feedback or specific needs, please feel free to reach out. Your trust in Audi Marin is highly valued, and we look forward to providing excellent service in the future. Thank you for choosing Audi Marin.

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