
Audi Meadowlands
Secaucus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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efficient, courteous, and customer-centered Michael was responsive to all my e-mails and texts. He kept me informed during the sales process, and was professional and exceeded my expectations wi Michael was responsive to all my e-mails and texts. He kept me informed during the sales process, and was professional and exceeded my expectations with the both the trade-in and the new car purchase. I would recommend Michael to customers interested in purchasing a vehicle. More
total professionals!! Ive been getting my Audi's serviced at this location since 2012! I've always been treated with the utmost respect and courtesy! service is performed c Ive been getting my Audi's serviced at this location since 2012! I've always been treated with the utmost respect and courtesy! service is performed correctly and in a timely manner! love this place. Bravo More
Audi Meadowlands service center has exemplary customer service. From the valet, service check in, parts dept. 5 stars. I went to have a roof rack attached and someone had vandalized my car(vomited all ove service. From the valet, service check in, parts dept. 5 stars. I went to have a roof rack attached and someone had vandalized my car(vomited all over it) in Manhattan. The crew washed my car and put in roof rack for no charge. And they we lovely about it. Thanks Audi Meadowlands! More
Excellent Service I dropoff my Q7 and got a loaner. The process was quick. The service person was very polite and professional. I surely advice anyone who needs service I dropoff my Q7 and got a loaner. The process was quick. The service person was very polite and professional. I surely advice anyone who needs service to come to this place. More
Great service I ended up waiting for my oil change. I was in and out in about 90 minutes. great service and a nice waiting area. I would go back again! I ended up waiting for my oil change. I was in and out in about 90 minutes. great service and a nice waiting area. I would go back again! More
Great and professional service by Alex Mercedes, every time I visited the Service Department I have a very good experience on how they take care of customers. by Alex Mercedes, every time I visited the Service Department I have a very good experience on how they take care of customers. More
First Service Appointment Dropoff of car and pick up were very easy. Service was done in a couple of hours. Overall great experience. Would recommend to any audit owners Dropoff of car and pick up were very easy. Service was done in a couple of hours. Overall great experience. Would recommend to any audit owners More
Maybe it was the salesperson I worked with I can't say the service that has been provided was up to a level I'd expect from a luxury brand. Maybe it was the representative that I've been work I can't say the service that has been provided was up to a level I'd expect from a luxury brand. Maybe it was the representative that I've been working with - it always felt like I constantly need to bargain and that some information is being concealed. More
Staff was Unprofessional Before I got there, we asked if could work with the price. On the phone, Manuel said yes he could help us when we got there. When we got there the fro Before I got there, we asked if could work with the price. On the phone, Manuel said yes he could help us when we got there. When we got there the front desk workers were having their own conversations and did not acknowledge that we were there. I guess the AC was broken so it was very hot, no one came up and said if we wanted water. The customer service was bad. There was scratches and damages on the car and we have the pictures to prove. He said nothing is wrong with the car, the owner had it for five months so it is brand new. The guy who works in finance said don't worry about the $500 which used in my wife's card which was to hold the car. He asked if they took out the money, my wife said no. He said don't worry they won't take out the money. Couple of days the finance called to retrieve the $500 and wife explain saying they weren't taking anymore. The guy said no you have to pay. She asked to talk to the manager. The manager said no, you have to pay. He said nobody forced you to buy the car, you should have just left without buying the car. I know in heart they were trying to discriminate us. Will never recommend this place to anyone. This car was a lease when return, I don't understand why there were so many damages and scratches if the previous owner only had it for five months. More
Great ! Everyone is friendly, they get you in and out very quickly. Would highly recommend their Audi services, look forward to dealing with the entire crew. Will be back again Bob very quickly. Would highly recommend their Audi services, look forward to dealing with the entire crew. Will be back again Bob More