
Audi Meadowlands
Secaucus, NJ
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I can't rave enough about my Audi Experience; thanks, Steve! To say I had a great experience purchasing my Audi is an understatement. From the moment we walked in, we were greeted and immediately introduced to To say I had a great experience purchasing my Audi is an understatement. From the moment we walked in, we were greeted and immediately introduced to our newest best friend, Steve Seigal. Steve was incredibly knowledgeable about the product/brand and took the time to educate us and not just 'sell'. He patiently addressed all questions/concerns and made us feel like we were having a casual conversation; no pressure to make a decision. Ultimately, the purchase occurred almost a month after our first visit and Steve was in contact with us through it all. I'm very big on customer service and treatment we received during this whole process was well beyond my expectations. Everyone I encountered, Steve,Vanessa, Tim was extremely friendly and obviously well equipped with industry acumen. I have no hesitation strongly recommending Audi Meadowlands to anyone and I certainly will return to Audi Meadowlands with any/all future auto purchases. More
Great experience with Steve Seigal I recently purchased a new 2015 Audi Q5 with the help of Steve Seigal. I thought that was the car I wanted, but was willing to explore other options, I recently purchased a new 2015 Audi Q5 with the help of Steve Seigal. I thought that was the car I wanted, but was willing to explore other options, and Steve was extremely helpful showing me different cars that would fit my needs. The Q5 was the best fit. The test drive was great - and with Steve's encouragement, I got to really see the benefits of Quattro, whipping it around sharp turns. I was also considering the BMW X3 and the VW Touareg, and the Q5 was the clear winner. Steve was able to give me a great price, not far off from invoice, and the financing was cheap and easy. Once I had decided which car, I was a bit worried how long it would take to get it, because the 2015s were just starting to get shipped in. Steve diligently worked in finding the right car for me, with all the options I wanted, and got it from the other dealership in MA quickly, in under two weeks. The biggest delay was just the car being held at port, obviously beyond his control. I was impressed with Steve's professionalism, enthusiasm and refusal to overpromise/under-deliver. The next time I am in the market for a car, I will definitely be going back to Audi Meadowlands. More
Great Dealership, Great Experience I had a great experience purchasing my new Audi at Audi Meadowlands 3 years ago, and always bring my car to their service facility for scheduled maint I had a great experience purchasing my new Audi at Audi Meadowlands 3 years ago, and always bring my car to their service facility for scheduled maintenance and other servicing needs. Every experience I have had with them has been superb. I highly recommend them to anyone interested in buying an Audi or servicing their Audi. More
Redefining the meaning of Sales As a young boy I remember that insurance salesman with the plaid jacket in my parents livingroom, and how many times he hounded them to sign. At 59, I As a young boy I remember that insurance salesman with the plaid jacket in my parents livingroom, and how many times he hounded them to sign. At 59, I still envision that image each time I walk into a dealership. Fast talking, make the sale types make me want to shop online. That was not my experience with Steve Seigal! He is a relationship manager with incredible people skills. He listens, he follows-up, and his positive energy lifts the spirit. Steve spent over 1 hour demonstrating the which seemed complex tech features of my awesome A6. Steve Seigal redfines the meaning of sales. Audi Meadowlands should be proud to have him on their team!!! Peter Marino More
new A3 Great customer service, Alex was very attentive and answer all our questions, I will be a recommending to all my friends, thank you very much for mak Great customer service, Alex was very attentive and answer all our questions, I will be a recommending to all my friends, thank you very much for making this transaction simply and easy. More
Great service Alex is always a pleasure to work with. The service process is always easy and clear. He is in too of his game and I know he will take good care of my Alex is always a pleasure to work with. The service process is always easy and clear. He is in too of his game and I know he will take good care of my car. More
Great Service I always enjoy the great service and the extra care taken by the staff at the service site. From the service counter to the gentlemen that give you a I always enjoy the great service and the extra care taken by the staff at the service site. From the service counter to the gentlemen that give you a ride or bring your car back they all do an excellent job and make sure everything is done right the first time. More
Good Service Just had 25000 mile service on 2012 A4 B8 Audi at Audi Meadowlands and left very satisfied. Basically an oil change, but close to same price as indepe Just had 25000 mile service on 2012 A4 B8 Audi at Audi Meadowlands and left very satisfied. Basically an oil change, but close to same price as independent. Reminded me of ignition coil pack campaign and replace all 4 n/c. Even found and fixed passenger side interior squeak/creak from hood buffer with felt tape. Uses Kendall GT-1 synthetic 5w-40 European spec. Good service writers (Alex Mercedes new his stuff) and mechanics as well. Nice environment will go back More
The Letter "S" Let me start with, we all know the reputation of car salespeople. Now, let me completely dismantle that notion, with our experience. One phone conv Let me start with, we all know the reputation of car salespeople. Now, let me completely dismantle that notion, with our experience. One phone conversation with Steve Seigal, sent us on a seven mile trek from Manhattan to Benzel Busch/Audi Meadowlands. We arrived at the dealership, uncertain of what car was next for us, as we were considering VW, Infinity, Volvo and a few others. We were encouraged, but prepared for the usual back and forth and immediate push. What we were completely unprepared for, was the deluge of sincerity, professionalism, candor and clear enthusiasm we received from Steve. It was contagious. Steve was patient and clear. Our test drive was unlike any past experience. Steve knows his cars and how to demonstrate them. We left considering Audi as our number one pick. And, after much deliberation, we decided to move forward, not only for the brand, but for the man behind it's presentation, Steve S. We trusted him. When we picked up the car, Steve spent well over one hour teaching us the intricacies and operation of this machine. And followed up to ensure our satisfaction and answer questions. We are now the proud owners of a beautiful Q5, with confidence in the dealership and most importantly, a relationship with Steve that we hope continues long after the life of our first Audi. The letter S = Sincerity, Stellar Service, A Smile, and Steve Seigal. More
Audi Meadowlands and Candida Diaz are Exceptional! I have been going to the Audi Meadowlands' service center for the last 3 years and have visited their service center about a dozen times. I have owne I have been going to the Audi Meadowlands' service center for the last 3 years and have visited their service center about a dozen times. I have owned other vehicles and used the service centers of 2 Lexus dealerships, 1 Mercedes dealership, 1 Porsche dealership and 1 other Audi dealership. None of these dealerships provided me with the same level of customer service as Audi Meadowlands has over the years. They always have clean and new Audi loaner vehicles available free of charge. And while their facility isn't exactly located in the best neighborhood, it is always clean and well stocked with a variety of refreshments. But more importantly, is the service you get from Audi Meadowlands. I am very particular about my car and can be a demanding customer, yet this dealership truly believes in treating their customers right and doing right by the customer. They go above and beyond and have exceeded my expectations on many occasions. Most recently, I have had a reoccurring issue with my vehicle that is a tricky to fix. And while I have had to make several trips to get the problem corrected permanently, I never dreaded dropping my car off for service or feeling inconvenienced. The reason for this is mostly due to my service advisor, Candida Diaz. I cannot say enough positive things about Candida. She has been my service advisor over the years and is truly exceptional. Candida always remembers me and my vehicle's history, is organized and efficient, has a sincere commitment to customer service, treats you like a VIP, is knowledgeable about Audi vehicles, communicates my concerns well to the technicians to make sure they address my concerns with the vehicle, and can speak to the technical aspects of Audi vehicles unlike many service advisors. Candida has a very positive attitude and is such a pleasure to deal with. She's a true asset to the dealership and I only trust her with my car. I would never consider bringing my vehicle for service to any other Audi dealership. More