Audi Meadowlands - Service Center

Audi Meadowlands responded

We are deeply saddened to hear about your negative experience with our dealership. Your feedback is of utmost importance to us, and we sincerely apologize for falling short of your expectations. We want to assure you that we take allegations of dishonesty and the quality of our vehicles very seriously. It is never our intention to mislead or deceive our customers, and we regret any inconvenience or frustration you may have experienced. Once again, we apologize for any inconvenience or disappointment caused, and we appreciate your feedback. Best regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you so much for your kind words and for recommending us! We're thrilled to hear that you had a great experience with us. Providing excellent service, timely delivery, and clear communication are all priorities for us, and we're glad that we were able to provide you with a seamless experience from start to finish. Best Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for sharing your experience with us! We're delighted to hear that Vincent and our team provided you with professional, friendly, and quick service. Ensuring our customers are satisfied with their vehicle's performance is our priority, and we're thrilled to hear that your car now drives better than when you first got it. Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that Vincent provided you with helpful service and kept you up to date throughout the repair process. Ensuring our customers are well-informed and satisfied with our service is our top priority, and we're delighted that Vincent exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

We sincerely apologize for the communication issues you experienced during your recent interaction with us. Providing clear and consistent communication is paramount to us, and we regret any confusion or frustration caused by receiving conflicting messages from our team members. Your feedback is incredibly valuable, and we are taking immediate steps to address the communication inconsistencies you've highlighted. Rest assured, we are conducting a thorough review of our processes to ensure that all team members are aligned and providing accurate and consistent updates to our valued customers. We understand the importance of transparency and reliability in our communication, and we are committed to improving in this area to better serve you in the future. Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for your feedback! We're delighted to hear that you found our service professional, to the point, and fast, and that it provided exactly what you needed. Providing high-level expertise and clear advice to our customers is our priority, and we're glad that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us and that our team was friendly, professional, and welcoming. Providing excellent service to our customers, whether it's your first time or you've been with us for years, is our priority, and we're delighted that we could meet your needs. Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for your continued support and loyalty! We're delighted to have had the opportunity to serve you multiple times and that each experience has been positive! Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for sharing your feedback with us! We're glad to hear that you found our service efficient and pleasant, although we regret any inconvenience caused by the unexpected duration of the repairs. Your satisfaction is important to us, and we appreciate your understanding. Warm Regards, Michael Hill mhill@benzelbusch.com

Audi Meadowlands responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a stress-free and enjoyable experience with us. Warm Regards, Michael Hill mhill@benzelbusch.com