Audi Naples

Outstanding!!! This was my first Audi I have ever purchased. I have always purchased Mercedes Benz so I was a little nervous purchasing an Audi simply because I knew This was my first Audi I have ever purchased. I have always purchased Mercedes Benz so I was a little nervous purchasing an Audi simply because I knew nothing about them. With in the first 24 hours I realized that this is one of the finest vehicles I have ever owned. Quality was superior to Mercedes in every way. The people at Audi Naples where tremendous. Very friendly, not pushy, and very helpful. I will certainly buy a car from them again. They are a 5 star dealer in every way. More

Good people, Good Service, Efficient and Cooperative I'm new to Audi after 25 plus years with BMW. Everyone I dealt with, especially Wayne who patiently answered questions and went out of the way to fin I'm new to Audi after 25 plus years with BMW. Everyone I dealt with, especially Wayne who patiently answered questions and went out of the way to find the car I wanted and Erin who waited weeks for me to get myself to the dealership after many emails. Tom Daley sped me through the paperwork and I was on my way with a car I love. Thank you very much for an excellent experience. I liked everyone I met. Decent, friendly people with a sense of humor make a difficult experience pleasant. Thanks RAF More

NEW Car Purchase Excellent service, fast paper work.. outstanding assistance. Very happy/satisfied with the purchase..!! We came all the way from Pembroke Pines, FL. Excellent service, fast paper work.. outstanding assistance. Very happy/satisfied with the purchase..!! We came all the way from Pembroke Pines, FL. to buy this car and it was worth the driving.. Thank you all for an excellent Customer Service and prompt response you provided to us thru the Internet/E-mail and phone calls. You guys are the best!! Thank you and kind regards. Alvaro/Yovania Aguirre More

Excellent car buying experience I originally met Wayne Clarke at another Audi dealership and was very pleased to meet him again as I walked through the door at Audi of Naples. i hav I originally met Wayne Clarke at another Audi dealership and was very pleased to meet him again as I walked through the door at Audi of Naples. i have found Wayne to be a very knowledgeable and dedicated salesperson, his primary focus being to guarantee that his customer is completely happy with the car he chooses, the price he pays and the delivery experience he has. He is extraordinarily patient in the selection process and appears to be available at almost all times and to be of service in any way that he can. To Wayne's credit, he continues to be a part of the Audi experience even after the delivery of the automobile. I would most definitely purchase another Audi through him. Jamie Schutt is another of the sales force that I met at a time when Wayne was unavailable. He reviewed the workings of the new S5, the various controls, patiently assisted in setting options and, in short, was very knowledgeable. One last comment. Brian Massoll is the owner of the dealership, a true gentleman who has set a very high standard for Audi of Naples. More

First experience with Audi Having purchased 5 cars from a local competitor, we were hesitant to look elsewhere. Jamie Schutt's knowledge of the cars and his professional appro Having purchased 5 cars from a local competitor, we were hesitant to look elsewhere. Jamie Schutt's knowledge of the cars and his professional approach convinced us to move to Audi for our latest purchase. We continue to be impressed with the follow up, courtesy, professionalism, and service that the entire team provides. We have already begun telling our friends about our experience and look forward to the next purchase down the road. This is what car buying is supposed to be. Tom G. - Naples, FL More

Used car purchase I've had experience with many dealerships in the past, and none of them had the knowledge, followup, and courtesy that Audi of Naples had. Being an i I've had experience with many dealerships in the past, and none of them had the knowledge, followup, and courtesy that Audi of Naples had. Being an individual who stays in touch with the latest automotive news, I was very impressed myself at the knowledge that Jamie had on the vehicles that he sold. In fact, all of the employees that I worked with drove an Audi - something that I rarely see when I walk into a dealership. That says a ton about what the employees believe about the vehicles that they sell. The dealership answered all of my questions, had great followup, and didn't pressure me into any sale that I wasn't originally comfortable with. I have already mentioned Jamie, Mickey, and the dealership to several of my friends and co-workers, and I wouldn't have done so if I didn't get the kind of service that I did. Next time I, or someone in my family needs a vehicle, this will be the first place I will stop by. More

A8 buying experience We spoke to several people at the Audi Naples dealership today in the process of purchasing a new Audi A 8. Everyone was very friendly and profession We spoke to several people at the Audi Naples dealership today in the process of purchasing a new Audi A 8. Everyone was very friendly and professional. Michael helped us on the internet to locate the car we wanted; Jeff spent a lot of time reviewing the features of the car with us. We had an excellent experience dealing with both Michael and Jeff and cannot say enough about how well we were treated. Jim and Cathy Carnahan More

Experience Related to Purchase of Our Wonderful New Q7 After working online with MIchael Schutt we were invited to visit Audi Naples and experience a demo drive in the gorgeous Q7. We met John Holman and After working online with MIchael Schutt we were invited to visit Audi Naples and experience a demo drive in the gorgeous Q7. We met John Holman and shared some Detroit and Michigan state highlights and then went out to drive the Q7. We were extremely impressed with the experience both from a mechanical perspective, quality of ride and engineering, along with the low key manner of our guide, John Holman. To be perfectly honest we had not intended to buy that day. Afetr reviewing numerous options, vehicles and discussing the basics of the Q7. We asked John if we could take a few moments and have my present vehicle, a Chevy Trailblazer SS, appraised. We reviewed the asking listed price on the Q7 and began a very pleasant negotiation that ended with Mickey Joy coming in to explain the dealerships position in the transaction. We had the absolute feeling of being treated with the highest respect and noted that none of the usual tricks employed by other auto dealers, i.e., holding car keys, delaying appraisals, bringing in "The Closer", were absent. I knew too well how to go about a purchase that I wanted and with no feelings of a confrontation that had been presented in past negotiations with local dealerships. We felt none of this. They let me feel in total control, there was no pressure to buy, only response to questons we asked and explanations of finances, drivabilities, engineering, and dealer responsibility. We returned 3 days later to take delivery of our Q7. John ran me through a tutorial of the electronics necessary to get me underway. He also followed me to our home, a journey of 48 minutes, to install our garage remote system into the Q7. Both John Holman and Mickey Joy assured me that any time I neede transportation and/or a loaner vehicle for overnight service, one would be provided. Our total experience at Audi Naples made us feel that we aquired a group of new friends from the Schutt brothers to John, Mickey and JJ who helped us through the tedious application process and recomended products that would keep our Q7 shiney and brightly new. No complicated sales pitches of things we did not need or want were noted. Doc Goldman More

Very Pleasant Experience Came in to help daughter get her first car that she was paying for. Wayne met us at the door and was very polite and professional. We explained what s Came in to help daughter get her first car that she was paying for. Wayne met us at the door and was very polite and professional. We explained what she was wanting an Audi A4 Premium Plus Quattro and a few hours later my daughter was getting her first new car. Wayne really helped explain everything and got us a really good deal (could of been better) but I am happy and most of all my daughter is happy. This experience was 100% better than the other places she had been to in the last week while shopping around. Thank you Wayne and John for getting everything taken care of. Greg and Shailee More

I found the people I worked with at this dealership to be easy to work with and very knowledgeable. I will say that the dealership's phone and computer system did not work as well as they should which made c easy to work with and very knowledgeable. I will say that the dealership's phone and computer system did not work as well as they should which made communications, at times, difficult. The only really negative comment I would make is that the car I purchased was advertised as having 5,700 miles on it but when I signed the odometer certification is actually had 6,400 miles. When I pointed this out I really did not get an adequate response as to why this was the case. Not enough to impact my purchase decision but I feel the dealer should be more careful and proactive in this regard. More