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Audi Naples

Naples, FL

4.9
1,949 Reviews
Audi Naples, located in beautiful Naples, Florida, is your leading new and used Audi dealer serving Southwest Florida and beyond. As a Magna Society award winner multiple years in a row, Audi Naples has been recognized as one of the 106 top Audi dealerships in the United States. The Magna Society acknowledges Audi dealers that deliver exceptional customer service, maintain strong sales and demonstrate excellence in all areas of business. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. If you want selection, Audi Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Audi Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.audinaples.com, or simply visit our dealership in person today! Audi Naples Service Department is open until 6pm, Monday through Friday, with certified service technicians working on every make or model. Plus, after you drop off your car for service, we'll conveniently shuttle you to and from your home. Be sure to visit us on eBay, Facebook and stay connected with Audi Naples through Twitter. Thank you for considering Audi Naples!
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601 Airport Rd S

Naples, FL

34104

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Showing 1,949 reviews

May 13, 2013

My wife and I had visited Audi of Naples and saw a used vehicle that we were interested in, left the dealership and returned home. After returning home, later in the day we used the live chat feature on th More

by PaulfromNaples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Manchester
May 23, 2013 -

Audi Naples responded

Dear PaulfromNaples, Thanks for sharing the enjoyable experience at Audi Naples with Rex and the rest of the team. It is nice to know you found the live chat feature helpful while shopping. We strive to make the car buying experience easy and hassle-free for all of our customers. It sounds like Rex bringing the car to you for a test drive helped make the process convenient. Thank you for giving us the opportunity to do business with you and we hope you will consider Audi Naples for all of your future sales and service needs! Warmly, Monica Forrestal Business Development Manager Audi Naples

May 12, 2013

I was looking for a Blue Sepang Audi RS5, whch was a very difficult car to find. My dealer, in Springfield, MO, was not able to find one due to political reasons, which was understandable once explained. Th More

by SunnyMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Head
May 23, 2013 -

Audi Naples responded

Hello SunnyMO, Thank you for sharing your positive experience with Micky and Audi Naples! We have a number of internet customers just like you who purchase vehicles from us without ever visiting the dealership. It is good to know Micky was able to provide you with a straight forward negotiation process and was able to make it convenient for your busy schedule. We strive to provide great customer service, so we are thrilled to get your feedback about the phenomenal service you received. We hope you are enjoying that beautiful Audi RS5. Thank you for choosing Audi Naples! Kindly, Monica Forrestal Business Development Manager Audi Naples

May 08, 2013

Nick made the purchase of the TWO new Audi's I purchased flawless. This is the 4th car I purchased from this organization. I will recommend the dealership and Nick to everybody I know. Keep up the More

by clumia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick (Big Nick) DiNicola
May 23, 2013 -

Audi Naples responded

Dear clumia, Thank you for your loyalty to our organization! We truly value returning customers like you. Thanks for your willingness to share your positive experience with Nick! It is our goal to provide our customers with a pleasant car buying experience. Referrals are very important to our business so it is great to hear you will recommend Nick to everybody you know. Thanks again for choosing Audi Naples! Warmly, Monica Forrestal Business Development Manager Audi Naples

May 05, 2013

I was driving from the Fort Myers area to Miami when my oil light came on in the car. I've never owned an Audi before (but absolutely love my S5!) so I wasn't sure how far I could drive it. I was close t More

by mrsdspeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center Employee (Joe/John?)
May 23, 2013 -

Audi Naples responded

Dear mrsdspeter, Thank you for your willingness to share your positive experience with Joey and Audi Naples Service. It is our goal to provide our customers with a pleasant experience. It is clear you were tied to a timeline and it is great to know we could get you the oil you needed and help you get back on the road. We focus on convenience for our customers because we understand they are busy. Thanks for giving us the opportunity to take care of you and your car! Best, Monica Forrestal Business Development Manager Audi Naples

April 24, 2013

John was excellent to deal with as well as the dealership in general. He was not pushy and remained in touch with me for a few months until I was ready to purchase the vehicle. I would highly recommend him More

by AudiTom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holman
May 23, 2013 -

Audi Naples responded

Dear AudiTom, Thank you for sharing your experience. It is fantastic to hear John and the rest of the team at Audi Naples were able to deliver a great overall sales experience! We aim to be persistent without being pushy and we understand it is important for us to listen to our customers in order to provide them with the best possible experience. We hope you will return with any future sales or service needs you may have. Thank you for giving us the opportunity to earn your business! Sincerely, Monica Forrestal Business Development Manager Audi Naples

April 10, 2013

Looking to purchase a car from Audi of Naples was a refreshing experience after visiting countless other "high pressure" dealerships. It was the only dealership that didn't try to force false numbers d More

by MatthewRitchart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
Apr 11, 2013 -

Audi Naples responded

Dear MatthewRitchart, At Audi Naples, customer feedback is very important to us. We are happy to hear that you had such a positive experience at with Luxon. We strive to make the car buying process pleasant and convenient for our busy customers and it sound like your experience was just that. Thank you for choosing Audi Naples and for your willingness to share your feedback. Sincerely, Monica Forrestal Business Development Manager Audi Naples

April 08, 2013

Erin and the rest of her sales colleagues that worked with her on this deal were great.I dropped in several times unannounced and Erin, Jeff as well others were always accommodating and quick to answer More

by rba7660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Presly
Apr 11, 2013 -

Audi Naples responded

Dear rba7660, Thank you for sharing your positive experience. We are happy to hear Erin and Jeff were able to make your transaction an enjoyable experience. It is great to know you found our staff knowledgeable and professional. Thank you for choosing Audi Naples for your purchase! Warmly, Monica Forrestal Business Development Manager Audi Naples

April 03, 2013

It was my first purchase of a used car through the internet and I was understandably a bit apprehensive. I dealth mainly with Jason Meixel and David Mast who were both responsive, professional and hel More

by boygolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meixel, General Manager
Apr 05, 2013 -

Audi Naples responded

Hello boygolden, Thank you for sharing your positive experience with Dave and Audi Naples! We have a number of internet customers just like you who purchase vehicles from us without ever visiting the dealership. It is good to know Jason and Dave were able to provide you with all of the information you requested and a straight forward negotiation process. We strive to provide great customer service, so we are thrilled to get your feedback about the phenomenal service you received. Thank you for choosing Audi Naples! Sincerely, Monica Forrestal Business Development Manager Audi Naples

March 28, 2013

It was a pleasure doing business with them: good customer skills, quick feedbacks to all my questions, attention to details. And note that the transaction was done from a 1200 miles distance. Thanks Josh Pal More

by lbotez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Palmer
Apr 05, 2013 -

Audi Naples responded

Hello lbotez, Thank you for your kind feedback. We have a number of customers just like you who choose to do business with us long distance. At Audi Naples, customer satisfaction is our focus and we are pleased to hear about the positive experience you had at our dealership with Josh. We strive to earn lifelong customers that will continue to come back and visit us for all of their automotive needs. Warmly, Monica Forrestal Business Development Manager Audi Naples

March 24, 2013

Everyone I had contact with was very friendly, helpful and professional. All my questions were answered and I had a very positive experience. I would recommend this dealership to anyone who asks. More

by barbwag1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2013 -

Audi Naples responded

Dear barbwag1, Thank you for your willingness to share your positive experience. We are happy you found everyone you came in contact with at our dealership friendly, helpful, and professional. We strive to have our customers enjoy their total experience in all aspects of the sale and it sounds like you we pleased from start to finish. At Audi Naples, customer feedback is very important to us. We are happy to hear that you had such a positive experience at Audi Naples with Chris. Thank you for choosing Audi Naples! Sincerely, Monica Forrestal Business Development Manager Audi Naples

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