Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
205 Reviews of Audi Naples - Service Center
Sort by
June 09, 2020
Joey Hanitz is the best service advisor ever. Always very professional and knowledgeable. I like the way he keeps me informed every step of the way. very professional and knowledgeable. I like the way he keeps me informed every step of the way. More
by Ohgeorge
Employees Worked With
June 07, 2020
Tire replacement My complaint is about the car, not the service. The service is always first rate. This is the 2nd time in less than a year that the tires had to be r My complaint is about the car, not the service. The service is always first rate. This is the 2nd time in less than a year that the tires had to be replaced. I never have had this sort of issue with any other car I have owned or leased. More
by phyllis3826
Employees Worked With
June 06, 2020
Joey is the BEST! He’s always so helpful every time I call in for service. I can count on him to keep track of everything my car needs call in for service. I can count on him to keep track of everything my car needs More
by MARIAHKOCH318
Employees Worked With
June 06, 2020
I have had only positive experiences dealing with the service department of Naples Audi. While the physical plant is not quite up to par with the local BMW or M-B dealerships, the professionalism and gre service department of Naples Audi. While the physical plant is not quite up to par with the local BMW or M-B dealerships, the professionalism and great customer focus of my service advisor, Joey Hanitz, is a huge plus for me and other customers as well. He is one of the true assets of the company. More
by Ohgeorge
June 05, 2020
Joey ALWAYS gives me superior service! Several years ago I had the good fortune of getting Joey as my service advisor. Since that time Joey has been Audi Naples to me. Make sure you keep h Several years ago I had the good fortune of getting Joey as my service advisor. Since that time Joey has been Audi Naples to me. Make sure you keep him. More
by MAPANICK68
Employees Worked With
June 05, 2020
great service I Always appreciate Joey's professionalism as well as sercive. He follows up on all aspects of the visit and makes sure everything is done correctly. I Always appreciate Joey's professionalism as well as sercive. He follows up on all aspects of the visit and makes sure everything is done correctly. More
by bdj1125
Employees Worked With
June 03, 2020
Great service from everyone. The dealer service lobby was set up to allow social distancing. The employees also wore mask and glove further adding to the comfort as the customers. set up to allow social distancing. The employees also wore mask and glove further adding to the comfort as the customers. More
by elgillispie
Employees Worked With
June 03, 2020
great service It is never a problem to get a convenient service appointment at Audi Naples. Never had a service problem. Everybody is friendly and up to date for It is never a problem to get a convenient service appointment at Audi Naples. Never had a service problem. Everybody is friendly and up to date for questions and information. More
by CHTHIELE
Employees Worked With
June 03, 2020
Joey is always pleasant. Keeps me informed about my vechicle's needs. I make the trip from Cape Coral, I feel the trip is worth my piece of mind. vechicle's needs. I make the trip from Cape Coral, I feel the trip is worth my piece of mind. More
by agnesrose2013
Employees Worked With
June 02, 2020
Great Service Joey helped resolve issues with my low oil, and was extremely patient & kind. I definitely plan to continue using Audi Naples for my future services. Joey helped resolve issues with my low oil, and was extremely patient & kind. I definitely plan to continue using Audi Naples for my future services. More
by Ricky
Employees Worked With
