Audi North Atlanta
Roswell, GA
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We took our Q5 in for a major a/c repair under warrantee. There was a 2-3 week wait at another dealership where we purchased the car and no courtesy loaner available for weeks longer than that. However, Au There was a 2-3 week wait at another dealership where we purchased the car and no courtesy loaner available for weeks longer than that. However, Audi North Atlanta provided us a loaner immediately and started work the next day. We were very happy we decided to go there for our repair work. We also had the vehicle appraised for possible trade-in there and received a much fairer value than at the dealer where we originally bought the car. More
Audi did a phenomenal job everything was done at home I just had to test drive and sign my papers. Only bad thing I didn’t report my moonroof not working and once you leave i’m being made to feel it my pro just had to test drive and sign my papers. Only bad thing I didn’t report my moonroof not working and once you leave i’m being made to feel it my problem. More
Excellent service and professionalism of Leah, my service advisor and the entire service department. Very glad to work with them service advisor and the entire service department. Very glad to work with them More
After a full diagnostics, oil change and brake repair ($700+), I was driving home from the dealership when the car gave a notice - all four tires are deflated, should be inflated and reset. Had to go t ($700+), I was driving home from the dealership when the car gave a notice - all four tires are deflated, should be inflated and reset. Had to go to nearby Costco to do this (and pay). Highly disappointed that it was not done by you or done wrongly. Bad service. More
Service advisor Stuart, gave excellent service. Help me out a lot on what I needed to get done on my car. Kept me updated on my car as well. I appreciate his work. Help me out a lot on what I needed to get done on my car. Kept me updated on my car as well. I appreciate his work. More
I was able to get an appointment for service very quickly. Roy treated me very well. The loaner car was great. I would come back to the service department again. Of course, Roy did try to upse quickly. Roy treated me very well. The loaner car was great. I would come back to the service department again. Of course, Roy did try to upsell me an unneeded wheel alignment for $209.95, but this kind of upsell is standard practice at all the dealerships I have been to in Atlanta. It's just a caveat emptor situation and I did not mark them down for this. Thank you, Roy. More