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Audi Northwest Indiana

Merrillville, IN

4.8
66 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 66 reviews

April 28, 2026

Great customer service. Ant concerns I've had with my VW was taken care of quickly and done correctly. More

by NIKI1437AOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Apr 28, 2026 -

Audi Northwest Indiana responded

Thank you for sharing your feedback. We’re glad our team addressed your Volkswagen Tiguan concerns promptly and correctly. Please let us know if there’s anything else we can assist you with.

April 28, 2026

Great service Speedy turnover and a clean car when I picked up Couldn’t ask for anything more More

by KIT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Audi Northwest Indiana responded

We’re glad the service on your Volkswagen Atlas was quick and left your car spotless. It’s great to hear we delivered the fast turnaround you wanted. We look forward to helping you again.

April 28, 2026

Awesome dealership Josh and service is phenomenal. Great guy great help the way time for the last oil change was a little over and beyond. I was there for almost 2 hours with nothing else. Other than More

by KIMKRZEMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Audi Northwest Indiana responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Kim, and hope to see you again soon!

April 28, 2026

Great service, nice facility, courteous service advisors, thorough inspection and timely completion of work. Thanks! More

by ronuar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Audi Northwest Indiana responded

It’s wonderful to hear that our facility and service advisors met your expectations and that your Volkswagen Beetle received a thorough inspection. We’re pleased the work was completed on schedule and you felt well taken care of. We look forward to helping you with any future service needs.

April 27, 2026

Always a pleasure working with Joe and his team. Service has always been wonderful without issues. More

by MAX5544321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Audi Northwest Indiana responded

Thank you for sharing your experience with Joe and his team. We’re glad they could keep your Audi A5 Sportback running smoothly every time. We appreciate your continued trust and look forward to assisting you again.

April 27, 2026

Very easy to book appointment and got services at the time set up Will definitely come back again More

by calderon120
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 27, 2026 -

Audi Northwest Indiana responded

We’re glad scheduling your Audi service was effortless and timely. Thank you for choosing us again and we look forward to helping you in the future.

April 26, 2026

Service was wonderful- Blake went the extra yard for making a perfect experience during my visit. More

by LARRYBENNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 26, 2026 -

Audi Northwest Indiana responded

Delighted our service team went the extra mile to make your Audi experience perfect. Thank you for the five-star rating and we look forward to assisting you again.

April 22, 2026

Wow. I wish I could give 10 stars. I purchased a 2026 Atlas Cross Sport. The price was great and the process was smooth. Bobby was very informative regard More

by Chaleice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Wszolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Audi Northwest Indiana responded

We’re thrilled to see you’re enjoying your new Volkswagen Atlas Cross Sport and that everything went smoothly. Thank you for highlighting Bobby’s clear guidance, Dave’s financing insights, and Chris’s attentive support during your visit.

April 22, 2026

Everyone was both courteous and concerned about my emergency with my tires. I thank them immensely, both Bobby & Josh. More

by hintonj2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sosa
Apr 22, 2026 -

Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Tiguan tire emergency. We’re glad our team could address your concerns promptly, and Josh appreciates your kind words. We look forward to helping you again if needed.

April 22, 2026

My experience is always top notch. Joe is always available when I reach out regarding one of my vehicles. He provides me insight into the issue (great communication liaison between tec More

by rzac11269
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
Apr 22, 2026 -

Audi Northwest Indiana responded

It’s great to hear our communication keeps you informed about your Audi A6 maintenance. Thank you for relying on us time and again for your vehicle needs. We appreciate your continued trust in our service team.

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