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Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
66 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 66 reviews

May 16, 2026

They do great work much better than any other dealership around fast and efficient. Great to work with. More

by MATTRAMIREZ103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Audi Northwest Indiana responded

Josh and our team are delighted the service on your Volkswagen Tiguan was fast and efficient. It’s wonderful to know you found our work better than other dealerships. We look forward to assisting you again.

May 16, 2026

We have just started getting our car serviced at Team VW this past year and are so glad we did! This last couple of visits have been disappointing and I don't think it is necessarily the guys at Team VW. More

by buschmanbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Audi Northwest Indiana responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Northwest Indiana are glad to have you as a customer.

May 14, 2026

Ryan was great, had my Jetta ready and all I had to do is sign the papers. Team VW and Mac are always 5 stars also.👍 More

by dean705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Roddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van Gurley Jr
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May 14, 2026 -

Audi Northwest Indiana responded

We’re thrilled to hear that Ryan had your Volkswagen Jetta ready so quickly and that Mac delivered outstanding service. It’s great to know our team made your purchase seamless. Enjoy every mile in your Jetta.

May 14, 2026

Joe in service is the best. Been dealing with him for years. Picked up new vehicle yesterday and Bobby was terrific. Great experience. More

by rosebudjcb
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Audi Northwest Indiana responded

We appreciate you sharing this feedback. It’s great to hear Joe continues to deliver exceptional service and that Bobby made your pickup so smooth. Enjoy your new Audi, and thank you for your continued loyalty.

May 14, 2026

Joe is great. Communicative and friendly. Quick service and comfortable waiting area. Car wash is always appreciated More

by CWT711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Audi Northwest Indiana responded

Thanks for sharing your positive experience. It’s great to hear that Joe was communicative and friendly, and that you enjoyed our quick service, comfortable waiting area, and the car wash for your Audi.

May 13, 2026

Staff knowledgeable & courteous. Staph works with you to make accommodations to get your car in to get serviced More

by CRAIG.BALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2026 -

Audi Northwest Indiana responded

Thank you for highlighting our team’s knowledgeable and courteous support during your Audi SQ5 service. We’re glad we could accommodate your schedule and make the service process convenient.

May 13, 2026

Service department was on point. Blake gave me a clear understanding of what was happening with my car. More

by DjIllboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Audi Northwest Indiana responded

Thank you for recognizing how thoroughly our service department cared for your Audi and how clearly Blake explained the details. We’re glad the process was transparent and efficient. We look forward to assisting you again.

May 12, 2026

Excellent team at this location. Great work, fast and efficient. Friendly and knowledgeable staff, gave thorough explanations. Blake was extremely helpful and understanding. I highly More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Audi Northwest Indiana responded

It’s wonderful to hear our knowledgeable team provided fast service and clear explanations for your Audi Q7. Blake was pleased to assist you and we’re glad you enjoyed the coffee. Thank you for recommending our service department and sharing your experience.

May 11, 2026

Joe was very patient and understanding, working with my insurance company AND my warranty company well. More

by jacquia1908
Recommend Dealer
Yes
Employees Worked With
Joe
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May 11, 2026 -

Audi Northwest Indiana responded

It’s great to see your five-star review. We’re glad our team coordinated with both your insurance and warranty companies during your Audi Q5 service. Thank you for letting us assist, and we look forward to your next visit.

May 09, 2026

Good people work at teamimports ,Alwawys good service and Frendly.place to come .I always have my work done here More

by R.REAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2026 -

Audi Northwest Indiana responded

We’re glad our team delivers friendly service for your Volkswagen Tiguan. Thank you for relying on us for every visit.

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