Audi Ontario

AMAZING!!! The sales rep Leo Cano wasn't messing around when he said that they make things happen at Audi Ontario. I visited several dealerships and Ontario Audi The sales rep Leo Cano wasn't messing around when he said that they make things happen at Audi Ontario. I visited several dealerships and Ontario Audi was by far superb in customer service. They really worked hard on structuring out a deal for me. Other Audi dealers including BMW barely lifted a finger for me. The sales manager, Mike was also really great. He made a big effort in stepping out of his office and speaking with me. I had visited Audi West Covina and the sales manager girl didn't even come out to greet or talk to me. She tried to sell me a 2016 used Audi with a large cash down payment. Audi West Covina was not very good and not organized at all. In the end they tried to swoop in and didn't lift a finger for me only until they found out that I had an offer from Audi Ontario. On principal alone they lost my business. I had a great experience at Audi Ontario and if you're considering buying or leasing an Audi, these are the guys! They were amazing at all levels of sales and management. More

Best service so far for all my purchasing cars experience My wife and I have an excellent experience in Audi Ontario. Louis Meng provided the best service in my purchasing car experience in the past 20 years. My wife and I have an excellent experience in Audi Ontario. Louis Meng provided the best service in my purchasing car experience in the past 20 years. 5 star +, we'll recommend to our friends. More

Service Appointment for Recalls First time visit for service recalls. When I made the appointment I was given the Service Consultants name (Luis Macias) and a time I'd be expected. First time visit for service recalls. When I made the appointment I was given the Service Consultants name (Luis Macias) and a time I'd be expected. I was also told all necessary parts were available and I would have my car back same day. When I arrived and checked in with Luis Macias he was expecting me, all paper work was completed and ready for my signature. I received a call when the work was completed and when I arrived to pick up my car I only had to wait a few minutes and Luis had my car all ready. More

Friendly and Knowledgeable This was my first encounter with Audi service in Southern California and Luis Macias really rescued the experience for me. He made sure the paperwork This was my first encounter with Audi service in Southern California and Luis Macias really rescued the experience for me. He made sure the paperwork appropriately, spoke clearly about the services needed, and helped coordinate my loaner and payment. I would be looking at another Audi dealership except for his great customer service with me. More

Service Review Had scheduled a service with Luis Macias when I was there for previous concern on my car. Always professional and excellent service rep to work with. Had scheduled a service with Luis Macias when I was there for previous concern on my car. Always professional and excellent service rep to work with. More

Luis Macias Brought my '16 A4 in for 25k service and to have Eckbond address some issues on my rear bumper. Luis Macias was my service advisor and I immediately Brought my '16 A4 in for 25k service and to have Eckbond address some issues on my rear bumper. Luis Macias was my service advisor and I immediately remembered him from over 5 years ago, as a service provider from another dealership brand. I had the same exceptional attitude and service from him this time, as I remembered from before. Luis put me in a loaner for the day, and when Eckbond was not immediately responsive, extended my loaner over the weekend. Turns our Eckbond only works on sheet metal areas of the car, not the bumpers, so Luis ordered some touch up paint as a proactive gesture, w/out me asking. Luis Macias is very professional, very friendly, very easy and fun to chat with. Luis will be my go to guy in the service department. More

My New Audi S3 Estevan Alvarez helped me purchase my first Audi. I was not sure what vehicle I wanted and I really appreciated that he took the time to help me find Estevan Alvarez helped me purchase my first Audi. I was not sure what vehicle I wanted and I really appreciated that he took the time to help me find just the right vehicle to suit my needs. I will definitely be recommending Audi Ontario and Estevan Alvarez to all my friends and family. More

Robert Cardenas is my new Audi guy! Had a great experience with Roberto Cardenas! He made the experience of getting a new car very fun and efficient! He's our new Audi guy and I would de Had a great experience with Roberto Cardenas! He made the experience of getting a new car very fun and efficient! He's our new Audi guy and I would definitely recommend him to anyone looking for a knowledgeable and caring Audi specialist! More

Piece of Cake I called and made an appointment for service, requested a loaner car, came back the next day on my lunch hour and everything was ready and washed, cou I called and made an appointment for service, requested a loaner car, came back the next day on my lunch hour and everything was ready and washed, couldn't ask for more. More

Perfect experience, greeted with kindness quickly I Was approached and kindly greeted instantly upon arrival by salesman Jonathan Valdovinos. I was in search for an E350 MERCEDES for my mother, I Was approached and kindly greeted instantly upon arrival by salesman Jonathan Valdovinos. I was in search for an E350 MERCEDES for my mother, he instantly showed us exactly what we were looking for, even with my rough description of color and option preference. I was very impressed with his understanding of the color combination, package, and features I was looking for. He took us on a test drive and we ended up buying that car, so his job was done exceptionally. A huge thanks to Jon, my mother loves her car. More