Audi Ontario

My salesman Brandon Clemons reached out to help me with purchasing my vehicle even before going into the dealer. He explained everything well and didn't waste much time at the dealer. I will definitely be purchasing my vehicle even before going into the dealer. He explained everything well and didn't waste much time at the dealer. I will definitely be buying more vehicles from this dealership in the future ! More

This was the best car buying experience I've ever had. Tania Ashraf was my salesperson and she was absolutely amazing! Very pleasant, professional, knowledgable, friendly and relatable. She made the dolla Tania Ashraf was my salesperson and she was absolutely amazing! Very pleasant, professional, knowledgable, friendly and relatable. She made the dollars make since and I got what I wanted. I will recommend Tania Ashraf at Audi Ontario to all of my friends and family. More

Anthony Lee was very professional and friendly. He knew the vehicle and also knew we were limited on time and insured the purchasing process proceeded with no delays. He knew the vehicle and also knew we were limited on time and insured the purchasing process proceeded with no delays. More

I’m beyond thankful for Anthony at Audi! He is absolutely amazing—always available to answer my questions and make time whenever I want to stop by. His patience, dedication, and willingness He is absolutely amazing—always available to answer my questions and make time whenever I want to stop by. His patience, dedication, and willingness to go the extra mile truly set him apart. He consistently goes above and beyond to ensure everything is perfect, and I couldn’t be more grateful for his help. I’ll be referring all my family and friends to him without hesitation. If you’re looking for someone who genuinely cares and provides top-notch service, Anthony is the one! More

Ramon Flores was very helpful, open, honest, and held a positive attitude throughout my whole experience positive attitude throughout my whole experience More

Always excellent service when buying and service department always very helpful and accommodating. Friendly atmosphere department always very helpful and accommodating. Friendly atmosphere More

Tania Ashraf provided an excellent customer experience on our recent vehicle purchase. Tania was extremely knowledgeable about all aspects of Audi vehicles, and did an outstanding job addressing all of our q our recent vehicle purchase. Tania was extremely knowledgeable about all aspects of Audi vehicles, and did an outstanding job addressing all of our questions. Thank you Tania! More

Alex is always so helpful and my service is always done complete and my car is returned to me nice and clean. complete and my car is returned to me nice and clean. More

Had a good experience at Audi of Ontario with Shawn Nabi. He is knowledgeable on the vehicles which I appreciated, it is not a good thing when I know more about the cars than the salesperson. He worked out w He is knowledgeable on the vehicles which I appreciated, it is not a good thing when I know more about the cars than the salesperson. He worked out what I think was a decent deal and never made me feel like he was being pushy. He went out of his way to ensure my family left satisfied, his customer service alone made my experience a good one. More

Terrible, terrible experience with this dealership. Story time; Show up on Wednesday to test drive a beautiful S4. 2021, low miles, red interior, great price ($37,000). Super stoked, right? Wron Story time; Show up on Wednesday to test drive a beautiful S4. 2021, low miles, red interior, great price ($37,000). Super stoked, right? Wrong. Test drove it on Wednesday, agreed to buy it the next day. We run pre-approval, I let them know that I'm on the way to purchase the car (around 11AM), taking an Uber from Downtown LA to Ontario. Around $80, and 1HR of my time. I get to the dealership, I sit in the salesman office for around 20-30 minutes while I believe they are gathering paperwork for my new-to-me S4. Wrong again. The salesman comes into his office, apologizes profusely, letting me know that "someone had came in a hour before you and purchased the vehicle." At first, I'm not particularly happy, especially not to receive some kind of heads up that this car, is in fact gone. The salesman than proceeds to try to sell me this S5 on the lot, a bit older than I would have liked, and a bit more mile-y than I would have liked. He says, "before you say no, just drive it." I agree. And guess what, we will "get you" the extended warranty after I expressed concerns with an older Euro car with a bit of mileage. The extended warranty value is around $4200. I drive the car, handles great, it's a nice place to be. We then sit down to talk numbers, go over the deal. It was priced at $32,362 (over priced on CarGurus), I try to work the price a little bit, I ask for $32,000, flat. Salesman comes back and says, "we really can't work with the price, but like I said, we "got you" on the extended warranty. So I'm thinking, okay, the warranty is worth $4200, I'm basically paying ~$28,000 for the car. I do the deal, we run through the motions, sign paperwork, I drive it away. Happy with the purchase, WRONG again. I re-check the paperwork, I found I was actually CHARGED for the warranty. So what was their concession that they gave me after the S4 was rug pulled with no notice (which I was immensely understanding of), a car at the SAME price thats two years older, and 40,000 more miles. This is exactly why people don't trust dealerships, and I fell for it. Sales manager was supposed to reach out today, but has not... obviously I did not walk into the dealership to buy a brand new RS6, or a R8, etc., etc. But maybe one day I would be able to. I feel that my time was disrespected, and ultimately I hope the dealership decides to do something for me. In the short term, I will reach out to all resources available. (Audi corporate, BBB, etc. etc.) More