Back

Audi Palo Alto

Palo Alto, CA

4.1
2,834 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

By Type

2,834 Reviews of Audi Palo Alto

September 12, 2019

First good service experience Thanks for the good service. Last time I had a bad experience. I hope I’ll continue here now onwards for any of my upcoming services. More

by Jai Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
September 11, 2019

Great service Palo Alto Audi is the best I recommend this dealership to all. They are friendly and on time and do good work. I will be back. More

by hrpearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
September 11, 2019

Quick and easy The right vehicle at the right price and a quick buying process. I compared other Audi dealers and the CPO Q5 selection and prices were far better tha More

by b.allec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low, Tony Oliva
September 11, 2019

Good service, very polite, but slow. The staff is polite and courteous, always take care of my needs, but the communication and timeliness of notification and updates has been frustrating More

by IAMJOYCEANDERSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
September 11, 2019

40K Checkup I've been going to this dealership for maintenance only because it is very close to my house BUT, I noticed a significant change. First, they made it More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
September 10, 2019

Purchase and Financing We had a great experience shopping for a car at Audi Palo Alto. As soon as we walked in, we were quckly acknowledged, greeted warmly and approached by More

by Audi Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels, Tony Oliva
September 10, 2019

Salvaged Situation I booked my appointment for an oil change, including a loaner. When I arrived 20 minutes ahead of schedule, I found a long queue. It turns out that t More

by FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
September 10, 2019

Friendly aervice They are a professional, friendly team and very helpful. Only thing lacking was the loaner car that I had reserved. They didn’t have one available. More

by LF
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
September 10, 2019

Lack of communication Dropped off car on Tues. Rep said he would be off on Wed and would call on Thurs. No communication. I called 3 times after which they worked on the ca More

by RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Rost, John Su
September 10, 2019

It was a great experience throughout the whole process It was a great experience throughout the entire process. The quality of repair is very high. Car looks perfect after repair. John Su was keeping me in More

by BORGELMAN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do Nguyen , John Su
...
114
...