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Audi Palo Alto

Palo Alto, CA

4.2
2,848 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,848 Reviews of Audi Palo Alto

September 02, 2019

Great experience working with Luan Luan was knowledgeable, patient and happy to show us around the Q5. He has answered all our questions, on-site or not. He has given us our most plea More

by sandybradshaw99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do Ngiyen, Luan Nguyen
September 02, 2019

Excellent service Roger was very helpful. They did everything to make the experience convenient. Loved that they offered a shuttle so I don’t have to wait on-site. The More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
September 02, 2019

Amazing service with Luan Nguyen Luan was very helpful and he was not pushy at all. He is very knowledgeable and helped us determine our selection. This is the second time I have work More

by victoriang116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luan Nguyen , Tony Oliva, Brendan Barth
August 31, 2019

Helpful and friendly Compare last car maintanence experience in Jan, Roger give me very good impression. Very friendly and helpful, easy to communicate. I change my mind More

by IVORY.JIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low, Roger Gray
August 31, 2019

Reliable Audi Service This is the second Audi I have bought and had serviced at this dealership. Staff are professional and friendly and I have been happy with the service More

by DKsAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rost, John Su
August 30, 2019

Great buying experience Bruce was fantastic. He was great to work with and made this the most pleasant car buying experience we have ever had. We would recommend him to any More

by rderry06
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, Peter Chantharath, Bruce Andreu, Bruce Andreu
August 30, 2019

Audi Q7 30k service I took my car for the 30k service. The customer service was excellent with no hassles. I got a loaner car for two days and had no issues with it. Over More

by Priya R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
August 30, 2019

Smooth service visit Went in expressing concern over my brake pedal grinding on something when I press it. They did their best to try to find the issue. They reassembled a More

by vfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
August 30, 2019

Servicem The service process was smooth other than having to bring back the car next day due to systems being down. It would have been great to find out a litt More

by LYNETTE.FARINAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray, Brendan Barth
August 30, 2019

Another great service at Audi Palo Alto I’ve never taken my car anywhere else—friendly staff, helpful service advisors, expert service, and loaner cars if the service is going to carry on ov More

by RICHARD.C.BLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
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