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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

August 20, 2019

Excellent all around Thank you, Brendan for taking good care of us from A-Z, esp. when it was found that this time this was not just a service ... More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
August 20, 2019

Great experience at Audi Palo Alto Drew Michaels was extremely helpful and was the reason we purchased our new Audi - he also gave us the best test drive we’ve ever had. More

by DANIELLE.CHIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels, Peter Chantharath
August 20, 2019

Great experience It was a fast honest experience. I was able to complete the transaction over the phone out of state. The delivery of the vehicle was a simple process More

by swilson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low, Paola Tapia
August 19, 2019

Great service, with a smile - compliments of Roger Gray! Friendly and efficient service. Really appreciated your help as I did not have an appointment. Had to wait a long time but, under the circumstances, I More

by MAZIZ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
August 19, 2019

Great service and friendly atmosphere I really appreciated John's quick assistance and prompt notification when my car was done. It was easy in and out, which is ideal! I wish all service More

by BOSTONH736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
August 18, 2019

Friendly staff. Great customer service. Very friendly staff. Service was explained at the time of drop off and in more detail at the time of pick up. More

by martalevison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
August 17, 2019

Easy service visit I brought my car in and Roger took great care of me, arranging the loaner car to drive while my car was being serviced. My car was worked on and done More

by SusanS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luan Nguyen , Roger Gray
August 15, 2019

Fast efficient service with inspection video This dealership handled a recall and service on my Audi in a very professional and efficient manner. Only place I trust for my cars care and I have be More

by xavdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
August 15, 2019

Easy to work with for a great vehicle Everything about Audi Palo alto was really easy to deal with. Drew was our sales specialist who helped us along the journey from turning in a lease to More

by Frank S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels
August 15, 2019

Overall good service Generally great service with inspection video available. However I had to wait for ~10 minutes before being helped. The number of loaner cars seems ti More

by hanqingliu1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
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