Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Palo Alto
Palo Alto, CA
2,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,834 Reviews of Audi Palo Alto
July 23, 2019
Smooth new car delivery The sales guy, finance guy, as well as the technology guy were well prepared and went thru the delivery process smoothly and in record time. The sales guy, finance guy, as well as the technology guy were well prepared and went thru the delivery process smoothly and in record time. More
by phototrek
Verified CustomerEmployees Worked With
Denis Kaganovich, Javier Victor, Gino Maynetto
July 23, 2019
Excellent service Roger Gray was very attentive and friendly. He made sure all of our questions were answered. He seemed very knowledgeable. Friendly and helpful mec Roger Gray was very attentive and friendly. He made sure all of our questions were answered. He seemed very knowledgeable. Friendly and helpful mechanics stuff as well. More
by Mazzon
Employees Worked With
Roger gray and Elias in Palo Alto.
July 22, 2019
Easy and Quick Every experience I’ve had at this dealership has been a breeze. John was very helpful and fast. I would definitely recommend working with him. Every experience I’ve had at this dealership has been a breeze. John was very helpful and fast. I would definitely recommend working with him. More
by Leopardruth
Employees Worked With
John Su
July 22, 2019
Oil change & low tire indicator Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Wou Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Would go back. More
by GALINDOJJ
Employees Worked With
John Su
July 19, 2019
Professional Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the custom Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the customer. Great job! More
by STEWPACALYPSC
Employees Worked With
Sergio Rizo, Matthew Rost, John Su
July 19, 2019
Easy and helpful Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. More
by twilson4279
Employees Worked With
Roger Gray
July 19, 2019
Dedicated service team who listens to and cares about custom Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. More
by CKD1018
Employees Worked With
John Su
July 19, 2019
Fix car I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. More
by hanamaru
Employees Worked With
John Su
July 19, 2019
exceed expectation Everything's good; everyone's nice. When I was told that they'd need more than a day to maintain the car and recalls, Roger provided me a loaner car w Everything's good; everyone's nice. When I was told that they'd need more than a day to maintain the car and recalls, Roger provided me a loaner car without being asked. More
by X.C.
Employees Worked With
Roger Gray
July 18, 2019
Quick purchase of 2015 Porsche 911 4S We were unexpectedly in the market for a replacement for a 911 with a unique brown color. Audi Palo Alto happened to have a 4S that was one year newe We were unexpectedly in the market for a replacement for a 911 with a unique brown color. Audi Palo Alto happened to have a 4S that was one year newer than our existing car and with some very nice options. After finding it through Autotrader, Denis was very responsive at getting back to me and setting up an appointment. The car was in great shape and the purchasing process was a snap ... easy financing, quick processing, and they even brought in their wheel guy on short notice to buff out a couple of minor scratches on the rim More
by Kp2019
Employees Worked With
Denis Kaganovich, Tony Oliva
