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Audi Palo Alto
Palo Alto, CA
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,836 Reviews of Audi Palo Alto
July 26, 2019
Excellent from start to finish First time at this dealership and will come back. Props to Roger for being so personable and welcoming and felt like he made sure I got my loaner and First time at this dealership and will come back. Props to Roger for being so personable and welcoming and felt like he made sure I got my loaner and was in and out of there in a reasonable time! More
by SARAHHTNGUYEN
Verified CustomerEmployees Worked With
Roger Gray
July 23, 2019
Excellent After a lack of communication the staff provided solutions to a difficult situation. The situation completely reversed a potentially disastrous situa After a lack of communication the staff provided solutions to a difficult situation. The situation completely reversed a potentially disastrous situation to a positive result More
by MARKYAUKEY
Employees Worked With
Paola Nunez, Gino Maynetto, Peter Chantharath, Victor Luis
July 23, 2019
Smooth new car delivery The sales guy, finance guy, as well as the technology guy were well prepared and went thru the delivery process smoothly and in record time. The sales guy, finance guy, as well as the technology guy were well prepared and went thru the delivery process smoothly and in record time. More
by phototrek
Employees Worked With
Denis Kaganovich, Javier Victor, Gino Maynetto
July 23, 2019
Excellent service Roger Gray was very attentive and friendly. He made sure all of our questions were answered. He seemed very knowledgeable. Friendly and helpful mec Roger Gray was very attentive and friendly. He made sure all of our questions were answered. He seemed very knowledgeable. Friendly and helpful mechanics stuff as well. More
by Mazzon
Employees Worked With
Roger gray and Elias in Palo Alto.
July 22, 2019
Easy and Quick Every experience I’ve had at this dealership has been a breeze. John was very helpful and fast. I would definitely recommend working with him. Every experience I’ve had at this dealership has been a breeze. John was very helpful and fast. I would definitely recommend working with him. More
by Leopardruth
Employees Worked With
John Su
July 22, 2019
Oil change & low tire indicator Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Wou Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Would go back. More
by GALINDOJJ
Employees Worked With
John Su
July 19, 2019
Professional Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the custom Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the customer. Great job! More
by STEWPACALYPSC
Employees Worked With
Sergio Rizo, Matthew Rost, John Su
July 19, 2019
Easy and helpful Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. More
by twilson4279
Employees Worked With
Roger Gray
July 19, 2019
Dedicated service team who listens to and cares about custom Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. More
by CKD1018
Employees Worked With
John Su
July 19, 2019
Fix car I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. More
by hanamaru
Employees Worked With
John Su
