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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

July 26, 2019

Excellent from start to finish First time at this dealership and will come back. Props to Roger for being so personable and welcoming and felt like he made sure I got my loaner and More

by SARAHHTNGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
July 23, 2019

Excellent After a lack of communication the staff provided solutions to a difficult situation. The situation completely reversed a potentially disastrous situa More

by MARKYAUKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola Nunez, Gino Maynetto, Peter Chantharath, Victor Luis
Jul 23, 2019 -

Audi Palo Alto responded

Congratulations on your Audi purchase, please let us know if you need any additional assistance . Have a great week. Cheers, Marie Kolda Audi Palo Alto 650-856-6300

July 23, 2019

Smooth new car delivery The sales guy, finance guy, as well as the technology guy were well prepared and went thru the delivery process smoothly and in record time. More

by phototrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Kaganovich, Javier Victor, Gino Maynetto
Jul 23, 2019 -

Audi Palo Alto responded

We appreciate your business. Have a great week! Cheers, Marie Kolda Audi Palo Alto 650-856-6300

July 23, 2019

Excellent service Roger Gray was very attentive and friendly. He made sure all of our questions were answered. He seemed very knowledgeable. Friendly and helpful mec More

by Mazzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger gray and Elias in Palo Alto.
July 22, 2019

Easy and Quick Every experience I’ve had at this dealership has been a breeze. John was very helpful and fast. I would definitely recommend working with him. More

by Leopardruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
Jul 23, 2019 -

Audi Palo Alto responded

Thank you! Enjoy the rest of your week. Cheers, Marie Kolda Audi Palo Alto

July 22, 2019

Oil change & low tire indicator Made an appointment. was welcome by friendly staff. Told John (my service Counselor) I need the car completed by a specific time & they delivered. Wou More

by GALINDOJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
July 19, 2019

Professional Great professionalism and courtesy by the entire service staff with attention to detail and all requested relevant information on demand to the custom More

by STEWPACALYPSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo, Matthew Rost, John Su
July 19, 2019

Easy and helpful Roger Gray in the Service Department was quick and helpful. He also gave me some good tips for how to deal with my upcoming lease return. More

by twilson4279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
July 19, 2019

Dedicated service team who listens to and cares about custom Took care of door rattle noise on front driver side of Q7. Jon kept me posted with timely updates on the progress, and provided a high quality loaner. More

by CKD1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
July 19, 2019

Fix car I have some issues with my car and they fixed my car quickly. very smooth experience for doing road hazard claims and no issues having that filed. More

by hanamaru
Recommend Dealer
Yes
Employees Worked With
John Su
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