Audi Palo Alto

One of the best dealerships I’ve been to o, very honest and helpful. Omar , Leah and Tony were great help. Would definitely recommend if you are looking for an Audi. o, very honest and helpful. Omar , Leah and Tony were great help. Would definitely recommend if you are looking for an Audi. More

Amazing Sales Rep Howard Currey Went above and beyond helping me attain my new A7 and getting accessories. Though I will say the price of it was 500 dollars more a month than origina Went above and beyond helping me attain my new A7 and getting accessories. Though I will say the price of it was 500 dollars more a month than originally quoted not happy about that but overall a good experience. More

Easy and helpful Everyone was extremely helpful. This was easily one of the more pleasant car buying experiences that I've had. No one was pushy or misleading. Even af Everyone was extremely helpful. This was easily one of the more pleasant car buying experiences that I've had. No one was pushy or misleading. Even after completing the sale and their commitment was over, they continued to assist me with my new car. I'll be back for an Audi in a couple years. More

Great service experience Superb service every step of the way, from checking in to updates, to follow ups. I always felt in the loop and the texting system makes contacting my Superb service every step of the way, from checking in to updates, to follow ups. I always felt in the loop and the texting system makes contacting my service rep a breeze. I truly felt my service rep went above and beyond what he needed to do for me when I went in just for a routine maintenance. We More

excellent. Hi my name is Jaime and i recommend this dealership to all the people. They do their job well, very friendly people especially Paola Nuñez..... Hi my name is Jaime and i recommend this dealership to all the people. They do their job well, very friendly people especially Paola Nuñez..... More

Communication Service did not update me after drop off even after 2 phone calls by me. No info. until I visited again on day 2 at noon. Service did not update me after drop off even after 2 phone calls by me. No info. until I visited again on day 2 at noon. More

Good service, recommended John helped me with 10k mileage service with his quick response and friendly service. He ordered Lyft for me to commute from work and helped me reduce John helped me with 10k mileage service with his quick response and friendly service. He ordered Lyft for me to commute from work and helped me reduce my time for waiting. I appreciate his work very much. More

Great customer service! Everyone was really helpful, knowledgeable and super friendly. Got a new car for the second time from this dealership. The people I interacted with Everyone was really helpful, knowledgeable and super friendly. Got a new car for the second time from this dealership. The people I interacted with made the process really easy and overall a very positive experience. I was really impressed with the customer service. Definitely recommend to others! More

Forgot to wash my car. Twice. The service is so poor. I went to pick up my car after getting a call that it was ready to go. After getting my car, I realized that they had forgot The service is so poor. I went to pick up my car after getting a call that it was ready to go. After getting my car, I realized that they had forgot to wash/vacuum which they specifically said they would do. I brought it to their attention and they said they would get it done in 15 minutes. An hour later (after inquiring twice about the status) they finally said my car was done. I got the car and noticed that it was still wet on the outside and they didn’t bother to fully dry it. Further, they once again forgot to vacuum the inside. Throughout the process I didn’t get any sense that they cared that they messed up twice. They didn’t apologize or follow up. Horrible service and not what I would expect from a luxury dealership. More

Super nice people Although super busy- everyone was extremely helpful and gave excellent customer service. The loaner car I was given was the BEST part- the Etron WILL Although super busy- everyone was extremely helpful and gave excellent customer service. The loaner car I was given was the BEST part- the Etron WILL be my next car. Matt was super to work with... thank you! More