Audi Palo Alto

Good service, but poor communication Service guy had wrong number even after confirming with him. Not really his fault, but had to call 5 times tyke her through 2 hours later after told Service guy had wrong number even after confirming with him. Not really his fault, but had to call 5 times tyke her through 2 hours later after told it would be ready. Lyft was canceled once and no communication again for 25 Minutes. Service guy was nice, but overall experience not excellent as before. Also, car wash was poor quality. Still dirty. More

Great job Drew Working with Drew and Gino was a pleasure. The team listened to our needs and came up with very good solutions. I would recommend the team at Palo Alt Working with Drew and Gino was a pleasure. The team listened to our needs and came up with very good solutions. I would recommend the team at Palo Alto Audi to anyone More

Good service Service at Audi is always great. Everyone is friendly and informative, and I appreciate the text alerts as a way of streamlining communication. I sti Service at Audi is always great. Everyone is friendly and informative, and I appreciate the text alerts as a way of streamlining communication. I still find the price-point a bit high, though. Otherwise, I really like taking my car there. More

Easy, no pressure sales process Luan and Peter were very easy to deal with. They listened and tried to meet my needs, collaborative rather than trying to push anything on me. Luan and Peter were very easy to deal with. They listened and tried to meet my needs, collaborative rather than trying to push anything on me. More

Friendly and thorough service!! I always feel well taken care of when I bring my car in for service! Brendan was friendly, efficient and thorough. Everything is no hassle!! I always feel well taken care of when I bring my car in for service! Brendan was friendly, efficient and thorough. Everything is no hassle!! More

Amazing I had an amazing buying experience at Audi Palo Alto. I was pleasantly surprised to interact with kind and very capable individuals every step of the I had an amazing buying experience at Audi Palo Alto. I was pleasantly surprised to interact with kind and very capable individuals every step of the way. Mila took me on a pleasant test drive, and thoroughly explained the vehicle’s many features. Luan was also very knowledgeable, and helped me with the valuation of my trade. Richard was respectful of my budget, and worked very hard to get to a price that was agreeable to both parties. Javier was patient, and he thoroughly went over the car’s technology, post-sale. Everyone was excellent in their role throughout the process. At no time did I feel pressured to buy. I highly recommend Audi Palo Alto to anyone who is in the market for a vehicle. More

Fantastic Experience Both David and Gino were fantastic to work with. They made the car buying process seamless and enjoyable! I would recommend them to anyone looking to Both David and Gino were fantastic to work with. They made the car buying process seamless and enjoyable! I would recommend them to anyone looking to upgrade their vehicle. More

Great experience Very knowledgeable and great customer service. David took the time to match the right car to us. This was our 2nd purchase from Audi Palo Alto and we Very knowledgeable and great customer service. David took the time to match the right car to us. This was our 2nd purchase from Audi Palo Alto and we would come back again. More

Satisfied customer Excellent turnaround, a loaner car available, nice service manager, easy access, good service, both safety recall software update and 10k services ar Excellent turnaround, a loaner car available, nice service manager, easy access, good service, both safety recall software update and 10k services are done efficiently in one day visit More

Best buying car experience Larry and Gino are very nice and professional people, the whole car-buying experience is fantastic, looking forward to work with them in the future Larry and Gino are very nice and professional people, the whole car-buying experience is fantastic, looking forward to work with them in the future More