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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

April 25, 2019

Maintenance and fix for battery problem Everyone was nice and John my service rep was great. Only issue was there was no loaner available even though scheduled. This was a problem sine I had More

by KKrilliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su, Ahres Yasin
April 25, 2019

Omar was great Omar answered all of our questions, and he tried to get us a cheaper rate by going to his boss and coworker when our auto repair guy told us it would More

by mark5889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rubio
April 25, 2019

Certified Q5 Great dealership. Friendly staff. Omar was excellent with follow ups. He explained everything very well. Overall excellent and smooth car buying at More

by Akkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, Omar Rubio
April 23, 2019

Great in-shop service with some negative down sides around The appointment itself was great. awesome service and very customer oriented. The downsides are: it required three calls without getting the reques More

by PATRICK.RUMPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
April 23, 2019

Rattling noise to driver side door and recall John Su assisted me and the process went smoothly. I was given a loaner which I really was impressed because it was an SQ5. The work was finished in More

by dennisjparaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Su
Apr 24, 2019 -

Audi Palo Alto responded

Thank you for your review, Have a great day! Cheers, Marie Kolda Audi Palo Alto 650-856-6300

April 23, 2019

Awesome dealership Radi is a great salesperson who is honest, patient, considerate, and friendly. He gave me a lot of help during every step towards purchase. I would st More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Maynetto, Radi Tamimi
Apr 24, 2019 -

Audi Palo Alto responded

Thank you for the wonderful review. Enjoy your new car! Cheers, Marie Kolda Audi Palo Alto 650-866-6300

April 23, 2019

Experience As someone who dreads going into a dealership, I was pleasantly surprised by my experience at Audi Palo Alto. The overall experience was excellent. Th More

by kevinokimoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ludmila Hasan , Gino Maynetto, Peter Chantharath
Apr 24, 2019 -

Audi Palo Alto responded

Happy to hear you had an excellent experience here at Audi Palo Alto . We really try our best to make the car buying experience as stress free as possible . Congratulations and have fun with your Audi! Best, Marie Kolda Audi Palo Alto 650-856-6300

April 23, 2019

Great experience buying my car at Palo Alto Audi Great experience working with Michael Low. He was not pushy and gave me a fair price based on Costco pricing. Gave me the time and space to make a ver More

by rafiikamran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low, Tony Oliva
Apr 24, 2019 -

Audi Palo Alto responded

Congratulations !! Let us know if we can do anything else for you. Have fun driving your Audi. Cheers, Marie Kolda Audi Palo Alto 650-856-6300

April 22, 2019

Expert service I was worried bc the issue I had sometimes happened but your service techs were able to locate the problem and fix it. The service point of contact Ky More

by SAlbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyara, Ahres Yasin, Radi Tamimi
April 22, 2019

Great service dept I had to replace my windshield and the service at Audi was great. John Su was very helpful and clearly explained how to work with my insurance company More

by JSHIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
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