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Audi Palo Alto
Palo Alto, CA
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,836 Reviews of Audi Palo Alto
April 25, 2019
Maintenance and fix for battery problem Everyone was nice and John my service rep was great. Only issue was there was no loaner available even though scheduled. This was a problem sine I had Everyone was nice and John my service rep was great. Only issue was there was no loaner available even though scheduled. This was a problem sine I had some errands but it all worked out ok. More
by KKrilliet
Verified CustomerEmployees Worked With
John Su, Ahres Yasin
April 25, 2019
Omar was great Omar answered all of our questions, and he tried to get us a cheaper rate by going to his boss and coworker when our auto repair guy told us it would Omar answered all of our questions, and he tried to get us a cheaper rate by going to his boss and coworker when our auto repair guy told us it would need some tune ups down the rooms. Omar was also quite friendly. The other employees were quick to serve us and nice. Took a little time to gather all the papers to sign, but that is to be expected. More
by mark5889
Employees Worked With
Omar Rubio
April 25, 2019
Certified Q5 Great dealership. Friendly staff. Omar was excellent with follow ups. He explained everything very well. Overall excellent and smooth car buying at Great dealership. Friendly staff. Omar was excellent with follow ups. He explained everything very well. Overall excellent and smooth car buying at Audi Palo Alto. More
by Akkid
Employees Worked With
Tony Oliva, Omar Rubio
April 23, 2019
Great in-shop service with some negative down sides around The appointment itself was great. awesome service and very customer oriented. The downsides are: it required three calls without getting the reques The appointment itself was great. awesome service and very customer oriented. The downsides are: it required three calls without getting the requested call back to schedule the appointment (3 days) the re-calibration for the camera is insane und unacceptable expensive the service took a full day instead of the 45-60’ I was told on the phone More
by PATRICK.RUMPEL
Employees Worked With
John Su
April 23, 2019
Rattling noise to driver side door and recall John Su assisted me and the process went smoothly. I was given a loaner which I really was impressed because it was an SQ5. The work was finished in John Su assisted me and the process went smoothly. I was given a loaner which I really was impressed because it was an SQ5. The work was finished in a timely manner. More
by dennisjparaz
Employees Worked With
John Su
April 23, 2019
Awesome dealership Radi is a great salesperson who is honest, patient, considerate, and friendly. He gave me a lot of help during every step towards purchase. I would st Radi is a great salesperson who is honest, patient, considerate, and friendly. He gave me a lot of help during every step towards purchase. I would strongly refer him to everyone! More
by Sean
Employees Worked With
Gino Maynetto, Radi Tamimi
April 23, 2019
Experience As someone who dreads going into a dealership, I was pleasantly surprised by my experience at Audi Palo Alto. The overall experience was excellent. Th As someone who dreads going into a dealership, I was pleasantly surprised by my experience at Audi Palo Alto. The overall experience was excellent. Thank you. More
by kevinokimoto
Employees Worked With
Ludmila Hasan , Gino Maynetto, Peter Chantharath
April 23, 2019
Great experience buying my car at Palo Alto Audi Great experience working with Michael Low. He was not pushy and gave me a fair price based on Costco pricing. Gave me the time and space to make a ver Great experience working with Michael Low. He was not pushy and gave me a fair price based on Costco pricing. Gave me the time and space to make a very emotional decision. More
by rafiikamran
Employees Worked With
Michael Low, Tony Oliva
April 22, 2019
Expert service I was worried bc the issue I had sometimes happened but your service techs were able to locate the problem and fix it. The service point of contact Ky I was worried bc the issue I had sometimes happened but your service techs were able to locate the problem and fix it. The service point of contact Kyara (sp?) was pleasant and kept me up to date on the progress. Many thanks to the whole team! More
by SAlbert
Employees Worked With
Kyara, Ahres Yasin, Radi Tamimi
April 22, 2019
Great service dept I had to replace my windshield and the service at Audi was great. John Su was very helpful and clearly explained how to work with my insurance company I had to replace my windshield and the service at Audi was great. John Su was very helpful and clearly explained how to work with my insurance company and even talked with them directly. The work was done quickly and the end result was great. More
by JSHIN0
Employees Worked With
John Su
