Audi Palo Alto

they don't care after sell you a car I have purchased a car from Audi Palo Alto about 8 mounts ago and I paid cash for my purchase, even though I paid cash they have done hard check on my I have purchased a car from Audi Palo Alto about 8 mounts ago and I paid cash for my purchase, even though I paid cash they have done hard check on my credit bureau and this mark will remain 3 years in my credit bureau. Because I want to have highest possible credit score in my credit bureau I asked them to sending a letter to credit bureau they will remove that. It has been over 6 mount I am dealing with this people via email and phone no result they are keep running me around, I have left messages for so many people they told me to talk to no one returned my call except on guy Gino responded to my email every ones in a while, and he asked me to send a letter and requesting so many information which I did but no result at all. This is frustrating to deal with them. It seems like no one care after they sell you a car. Everyone be careful buying any car from this dealership. More

Radi is #1 Thank you for the amazing express again! that our second Audi we own Q5 & Q8 which we bough both from Radi! the most honest salesman Thank you for the amazing express again! that our second Audi we own Q5 & Q8 which we bough both from Radi! the most honest salesman More

nice service the entire environments are perfect and service is fast. not too much wait time. would stay in this service center for the future services and other r the entire environments are perfect and service is fast. not too much wait time. would stay in this service center for the future services and other requests More

John Su is very responsive and honest about the diagnosis. Love this service center. They do a thorough job and very good costumer service. We ended up trading our 9 year old Audi Q7 and got a new one. Very ha Love this service center. They do a thorough job and very good costumer service. We ended up trading our 9 year old Audi Q7 and got a new one. Very happy with the sales department also. More

Pleasant buying car experience Buying car at Audi Palo Alto was a pleasant experience. After we decided to purchase Q5, we searched Costco Auto purchase program, and Audi Palo Alto Buying car at Audi Palo Alto was a pleasant experience. After we decided to purchase Q5, we searched Costco Auto purchase program, and Audi Palo Alto was one of the dealerships in Bay Area. We contacted Audi Palo Alto by email first and received a response right away. Since we didn't have a good impression on the other dealership, we decided to visit Audi Palo Alto. We did test drive and asked many questions. The sales, Denis did not force us to make a decision on that day, which we really appreciate that. We went back on the next day and purchased a car. Tony explained financing details. Javier showed us many functions to operate the car before we drove away. Everyone at Audi Palo Alto was very pleasant to work with. Thank you. More

Excellent sales excellent service The sales here are super nice. I strongly recommend Luan. He knows cars, he knows price, and he knows everything. Trust me, they will give you bette The sales here are super nice. I strongly recommend Luan. He knows cars, he knows price, and he knows everything. Trust me, they will give you better price and overall much higher satisfactory. I definitely prefer Audi Palo Alto to any other Audi dealers around Bay Area. — Q More

They will beat competitors! What can I say, the people at Audi Palo Alto are in the business of being the best in the area due to their willingness to be flexible and their outst What can I say, the people at Audi Palo Alto are in the business of being the best in the area due to their willingness to be flexible and their outstanding customer service. I would highly recommend you ask for Radi to assist you with your vehicle search! Tony in finance educates you about the expenses you take in in an easy to understand way. Great experience. More

Great Experience - Certified Pre Owned Helpful Staff. Radi Tamimi was my contact in Internet Sales. Great to work with and will continue to come here as long as we buy Audi. Helpful Staff. Radi Tamimi was my contact in Internet Sales. Great to work with and will continue to come here as long as we buy Audi. More

Replace lease with new lease Had the opportunity to work with Michael Low to replace a Q7 lease with a new Q7 lease. Everything from initial contact to driving off was great exper Had the opportunity to work with Michael Low to replace a Q7 lease with a new Q7 lease. Everything from initial contact to driving off was great experience. Everyone i worked with were very nice, very efficient and knowledgeable... More

Great customer service Drew went above and beyond to negotiate a deal with us on a CPO 2017 Q7, and got us top dollar for our trade. We felt very satisfied with the deal and Drew went above and beyond to negotiate a deal with us on a CPO 2017 Q7, and got us top dollar for our trade. We felt very satisfied with the deal and were able to put my wife in a beautiful car at a fair price. Great job, and thank you Drew! More