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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

April 02, 2019

Lease new A4 Michael was fabulous to work with and highly responsive. He stayed with the entire process of leasing the new Audi. I would recommend this Costco-ap More

by DOUGMANSEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Low, Christina Ramos
April 01, 2019

Amazing! David Young assisted me with my purchase of this car at the dealership. I had a great experience and David did a wonderful job helping us through this More

by Eric&sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Young
Apr 02, 2019 -

Audi Palo Alto responded

Congratulations on your S8! How Fun! Thank you for taking the time to give Audi Palo Alto , David Young and the team a wonderful review. We look forward to seeing you in the future. Drive safe. Cheers, Marie Kolda Audi Palo Alto 650-856-66300

April 01, 2019

Service was done within the time frame I got the appointment late because the loner car was not available. The representative I spoke to confirmed that date when the loner would be availabl More

by just4anish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
April 01, 2019

FIRST SERVICE - EXCELLENT QUICK APPOINTMENT SET UP, WORK EXPLAINED, COMPLETED AS PROMISED AND A CLEAN CAR TO BOOT! WAITING ROOM EXCELLENT, PEET'S COFFEE IF YOU WANT AND STAFF More

by Prof Dr Steiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Apr 02, 2019 -

Audi Palo Alto responded

Thank you for the review. Have a great day. Cheers, Marie Kolda Audi Palo alto 650-856-6300

March 29, 2019

Great experience. There were tons of people scheduleD and those guys did a great job getting everyone in quickly. My service was also done in about an hour which was a More

by DAVIDCLEE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rost
March 29, 2019

Excellent service John Sou was excellent from beginning to end.. He greeted me when I arrived... had a loaner ready... same curtesy was extended when I pick up the car More

by KINGSLEYFJACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, John Su
March 29, 2019

Major work on Audi S4 finished as promised Great treatment, they gave me a clear diagnosis, then proceeded to fixed my car to spec and on time and as quoted. I am very happy with the service th More

by Dutch_Goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
March 29, 2019

Great dealerahip People are friendly and helpful. Financing process was smooth. Michael gave a overview of the car which I felt was helpful. He also was really nice an More

by DanielSamPete_Thiyagu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cortez-Mejia, Howard Currey, Gino Maynetto
March 29, 2019

Bought a new car on March 09, 2019. This is our third Audi car that we bought from this dealership , Audi Palo Alto. We experienced a non- stressful car buying with the help of Leah and More

by dennisjparaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah , Michael Cortez-Mejia, Christina Ramos
Mar 29, 2019 -

Audi Palo Alto responded

Thank you for being a loyal Audi Palo Alto client and congratulations on your Audi! Cheers, Marie kolda Audi Palo Alto 650-856-6300

March 29, 2019

Service for my 2017 Q7 I brought in my 2017 Audi Q7 for service. A few things to check. John Hsu is the service specialist I dealt with. Very kind and helpful. Michael Corte More

by dennisjparaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Michael Cortez-Mejia, John Su
Mar 29, 2019 -

Audi Palo Alto responded

Thank you for the great review. We look forward to seeing you again in the future.

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